Rezensionen (904)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
28. März 2022

Since implementing OptiMonk's exit-intent popup we've seen our newsletter optin conversion rate go from below 1% to over 3% in the first month. Our website bounce rate improved significantly and the average visitor time on site and pages per session have all increased. The interface is incredibly user-friendly, intuitive, and easy to navigate. The starter designs are stunning. The design tool is one of the best drag-and-drop visual design tools I've used. When compared to 5 other popup apps for Shopify that we tested, OptiMonk was the clear leader. Lastly, their support is top-notch. I've been able to have questions answered very quickly with their chat support. Excellent job!

Steadiwear Inc
Kanada
4 monate mit der App
OptiMonk hat geantwortet 1. April 2022

Thank you so much for your honest and kind words, your detailed review is very appreciated! We're happy that our app's functions are satisfying and that OptiMonk helped you get more sales:)

Please feel free to contact us at any time, we'd be glad to support you 🙂

Kind Regards,
the OptiMonk Support Team

5. September 2021

I realllyy like this app, they have so many theme with specific goals which helps you to improve your store
also, their customer serves is super!

bouvardia store
Saudi-Arabien
4 monate mit der App
OptiMonk hat geantwortet 7. September 2021

Hi There,

Thank you so much for taking the time to share your opinion! :)

We're really happy that you're satisfied with our app and the support team.

Should you have any questions in the future, feel free to reach out to us anytime and we'll do our best to assist you!

Have a great day,

Anna from OptiMonk

26. September 2022

Excellent customer service and easy-to-use interface! I am super happy with this app and would recommend it to anyone looking to add a pop-up to their store.

Wise Little Ears
Vereinigte Staaten
4 monate mit der App
OptiMonk hat geantwortet 27. September 2022

Hi There,

I was really happy to assist you! I wish you a lot of success with our app and thank you very much for submitting your review!

Please feel free to reach out to our team anytime.

Anna from OptiMonk

23. Juni 2023

Emil was great! Super quick and happy to solve my issue. Amazing customer service! Would definitely recommend Optimonk to everyone.

Shop Travel Tots
Australien
4 monate mit der App
OptiMonk hat geantwortet 23. Juni 2023

Hello there,

Thank you so much for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service and resolved your issue promptly.

It's fantastic to know that you had such a positive experience with Optimonk.

Your recommendation means a lot to us, and we greatly appreciate your kind words.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!

Kind regards,
Emil from OptiMonk

7. Oktober 2022

Amazing App with heaps of features and functions to get the best pop-ups for your store! You can also customise separately mobile & desktop! Super friendly and quick replies from their support staff that fix any issue you may have! Highly recommend!

Cozy Cat
Australien
4 monate mit der App
OptiMonk hat geantwortet 18. Oktober 2022

Hey Luke,

I'm really happy that Sara could help you with your questions and that you like the app so far. Thank you for submitting such a nice review, we really appreciate it! <3

Have a great day and I wish you all the best with your business. :)

Anna from OptiMonk

19. August 2022

Schnelle und einfache Bedienung. Sehr netter Kundensupport. Intuitive Bedienung im Backend. Macht Spaß

Kissendecken.de
Deutschland
3 monate mit der App
OptiMonk hat geantwortet 19. August 2022

Hallo Michael,

Vielen Dank für deine Komplimente! Ich freue mich, dass die App dir gefällt und Ich wünsche dich viel Erfolg mit OptiMonk! <3

Schönes Wochenende für Dich,

Anna

13. Mai 2022

Best customer service.
and so many features with the free plan.
anytime when I'm struggling to edit, they solve the problems.
thank you

Air Ventilation Supply
Kanada
3 monate mit der App
OptiMonk hat geantwortet 16. Mai 2022

Hi, it's Peter from OptiMonk Support!

Thank you so much for your honest and appreciative review, we're really happy that you feel that our customer service is the best «3

All of our plans enjoy the same 100% customer care focus. as we very much appreciate all of our users :)

Once again, thank you so much for your kind review, it means a lot to us! Please contact us again if we may help you with anything else:)

Best Regards,
Peter from OptiMonk

18. Januar 2023

Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful!
We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)

voilà
Deutschland
3 monate mit der App
OptiMonk hat geantwortet 19. Januar 2023

Hi there,

I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team!
We are also happy to hear that you found our app easy to use and pleasant.
Thank you again, and please get back to us if you need any further assistance!

Sara from the OptiMonk Support Team

22. Oktober 2021

Being a rather inexperienced user - The setup was fairly easy and the support from Optimonk quickly resolved all issues/worries. Looking forward to seeing the results and playing with more popups to convert visitors.

bollox
Vereinigtes Königreich
3 monate mit der App
OptiMonk hat geantwortet 27. Oktober 2021

Hi There,

I'm Anna from the OptiMonk Support Team.

Thank you for sharing your opinion, I'm very glad to hear that you were satisfied with the support you received from us! :)

I know that OptiMonk can be a bit overwhelming at the start as we have many functions, but we'll always be here to help if you need assistance.

Feel free to reach out anytime.

Anna from OptiMonk

25. Oktober 2022

Very good app. Our email signup rate 4x'ed after switching our signup form from klaviyo to optimonk. Plus great support. :) Highly recommended

SillySanta.no
Norwegen
3 monate mit der App
OptiMonk hat geantwortet 26. Oktober 2022

Hi Kristian,

Wow, 4x conversion rate??! That is unbelievable, I'm really happy about your amazing results!! :)

I was very glad to chat with you yesterday, please feel free to get back to me anytime.

Anna from OptiMonk Support