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We've been using this app to create cross-sells and up-sells which are quite complex within our industry and this is the only app we've found which has been able to manage this.
We're also looking at utilising the app to offer bespoke messaging to new / returning users to the site, which currently we're not able to manage.
I've not needed much help from the support team but anything which has been needed has been responded to quickly and answered efficiently.
Very good and fast customer service. I spoke with Chris, and he helped me in a matter of seconds. My problem was resolve fast!
Hi there,
Thank you so much for your kind review, it means a lot to the team and I :)
It was an absolute pleasure helping you today with your campaigns
Do get back to us if you need help with anything else
Kind Regards
Chris from OptiMonk support
The customer service is very helpful and everything is nicely customizable! Thanks again for your help!
Hi Fábian! Thank you for your review! :) I'm glad we could help you and that you are satisfied with our app. Please feel free to get back to us if you have any questions in the future! :)
Best,
Zsófi
Probably the best solution for popups on the market. Easy to use interface, nice popup templates, great support.
Hi David,
Anna from OptiMonk Support is here :)
Thank you so much for your nice review, I was delighted to chat with you today. I wish you the best of luck launching OptiMonk on the other store.
Feel free to reach out to us anytime for assistance.
Have a great one,
Anna
Amazing app. So professional and clean looking pop-ups unlike some of the other spammy stuff from other apps that I had to uninstall from my store.
I also love the settings - you can configure just about everything in this app. Truly great stuff and so glad it was recommended to me.
I love the aesthetic of this app and the options and customer service is amazing and super helpful. I've already made sales from my pop ups and i'm excited to see how things grow!
Hey,
Thank you so much for your amazing feedback! We are delighted to hear that you found our app beneficial.
I wish you a lot of success with your campaigns and please reach out to us if you need any assistance!
Best,
Sara
User friendly and seems very helpful. I love it! I just started using it and will do further exploring
I am using this app to introduce prospects to our Buy 2 Get 1 Free Program, which is unusual in my niche. Was simple to install and looks great so far. Highly recommend increasing sales and dollar amount of sale.
Excellent app. Best pop up app that we have used.
Easy to set up & also has some great options for more advanced pop-ups (set countries, time, pages visited etc)
Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!
Hey there,
Thank you so much for your wonderful feedback!
We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you.
Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. |
Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence!
Kind regards,
Emil from OptiMonk