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Anna taught us a lot about the experience of using Optimonk. And she was kind enough to help us test many details. She also helped us to solve some technical errors. Thank you very much, Anna, who is very responsible.
Hi Jason! I was really happy to help you out these past few days, and I'd like to thank you very much once again for your appreciation. It means a lot! I wish you a lot of success with our app and all the best for your business as well! Anna <3
Awesome App! A lot of great functionality and an incredibly helpful & friendly support team. I definitely recommend.
We are so happy to hear about your positive experience with our app and support team.
Thank you for sharing your opinion about OptiMonk and I wish you a lot of success with your business.
Also, feel free to reach out to us anytime if you need assistance.
one of the best apps in shopify which gives you awesome functionalities even in their free plan. I didn't check their premium plan because their free plan is already awesome.
I installed this app to help me convert visitors into customers. So far I like the way everything look on my website. Thank you!
I love the spin a wheel campaign, and I like the fact that customers can automatically apply the discount to the cart. No need to put in the coupon code.
Hi Ruth,
I'm really glad that you like our new automatic coupon generation feature. We were hoping that this will make our users' life much easier when setting up campaigns. :)
I wish you all the best with your lucky wheel campaign,
Anna from OptiMonk
Good app. Helpful. You should try it.
Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.
Hey there,
Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered.
If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.
Thanks for choosing OptiMonk, and we look forward to serving you again!
Best regards,
Emil from OptiMonk
Very easy to set up and has great options for customizing the design for pop-ups! Would highly recommend using this app!
Hi Sophia! Thanks for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk! :) Feel free to reach out to us if you need any assistance in the future. Zsofi from OptiMonk
We immediately saw an increase in lead and sales conversions almost within minutes of implementing our first Exit Intent. Plus, when I have had a question or needed assistance their support was fast and really helpful. Great program from great people. Highly recommend.
Hi John,
Thank you for taking the time for submitting this review, you are awesome :)
We are super happy that you enjoy using our system and that you are satisfied with our support. It is a delight to work with you!
Have a nice day and take care,
OptiMonk Team
Best Customer Support EVER!!!
These people actually wanna help you its amazing.
If used correctly its a safe increase in conversions!
Dear Elias,
Thank you so much for your kind words, it put a smile on all of our faces and we are very happy that you are satisfied with the support received from us, we hope to keep you satisfied! :)
We wish you an amazing journey with OptiMonk and a great week!
Kindest regards,
Sarah & Emil from Support