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So far they are doing great, but it's very pricey compared to other apps.
Amazing customer service
Hey there,
Thank you for your kind words!
We're delighted to hear that you had an amazing experience with our customer service. It's been a pleasure walking you through the OptiMonk campaign editor and helping you explore its fantastic features.
Should you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Kind regards,
Emil from OptiMonk
Very helpful!
Hey There!
Thank you so much for your kind review, we are very happy to hear you find our tool helpful!
Let us know if you need any assistance, we'll be happy to help :)
Kind Regards,
OptiMonk Support Team
Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.
Hey there,
Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!
Best regards,
Ati and Rudolf from OptiMonk
Honestly so helpful, walked me through everything, for any popup this is the app for you. I would 100% recommend
Hi There,
It's Anna from the OptiMonk Team.
I'm glad you had a great live chat with my colleague, Chris!! He was also very happy with your feedback! :)
Please feel to reach out anytime in the future.
Have a great day,
Anna from OptiMonk
I just miplemented this app to my shopify store, and needed help, and Chris jumped online on the chat and helped me in under 5 minutes to help set up my campaign and set it up correctly and test it - thanks Chris, what amazing immediate support! Let's hope that the app helps conversions now.... I'm now off to create my next campaign! : )
Hey,
It's Chris here, I just wanted to thank you so much for your nice review, and it was a pleasure helping you with your campaign.
I wish you all the best and as always, if you need help with anything else or just have a general question just let us know and we will be more than happy to help :)
I wish you all the best with your campaigns and a great week ahead
Kind Regards
Chris from the OptiMonk support team
This app was so easy to use. It comes with tons of different templates. I needed to solve a problem and the team were responsive in less than a minute. They helped me solve my issue and were so kind to. I really recommend this app. Thanks for great customer service.
Hi There,
We are so happy to hear you find our app easy to use😍
Thank you so much for recommending us! We thrive to keep meeting your expectations :)
Best,
Chris & The OptiMonk Team
love it so much love it so much love it so much love it so much love it so much love it so much love it so much love it so much
Thanks, thanks, thanks, and thanks! :D
Thank you very much for your review!
Anna from OptiMonk Support
Nice app !
I use the facebook check for my shop. Perfect
Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!
Hi there,
It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :)
Do get back in touch with us if you need help with your campaigns or just have a general question about the app!
Kind Regards
Chris