Reseñas (910)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
10 de febrero de 2025

everything is fine. Perfect tool and solid, fast service.

Der Naturbaustoffladen
Alemania
Alrededor de 2 años usando la aplicación
16 de enero de 2025

The Support is excellent and sticks with it until resolved. Can't ask for anything more than that.

StandDesk
Estados Unidos
Más de 2 años usando la aplicación
13 de diciembre de 2024

Very responsive and solution oriented support team. Balázs was very helpful in getting us answers and explaining different options. Gives us a lot more confidence to continue to use the product knowing the support team is there to help when we have issues.

Woof
Estados Unidos
6 meses usando la aplicación
13 de febrero de 2025

Had questions about how my campaigns function and received a thorough response with details on how to optimize them for higher functionality and visibility. Very helpful. Also see that I am getting the expected conversions on them as they have been active. Good product thus far.

Hook's Rubs & Spices
Estados Unidos
6 días usando la aplicación
29 de noviembre de 2024

If I could exceed five stars, I would!!!

As a first time user, Emil successfully checked our campaign was up and running within our Shopify Store.

Brilliant Customer Service!

Motorcycle Performance Store
Reino Unido
3 meses usando la aplicación
Fecha de modificación: 21 de noviembre de 2024

I wanted to take a moment to thank Stephan for his fantastic support. He’s been incredibly helpful and responsive, and I really appreciate all the assistance!

I had a great experience with Balázs from OptiMonk support! He was very helpful, and responsive, and made sure all my questions were answered. His assistance was spot-on and made the process much easier. Highly recommend OptiMonk and Balázs for great customer service!

Eagle Online Store
Egipto
3 meses usando la aplicación
17 de enero de 2025

This app has beautiful popups! And so very customizable. I was using justuno before and these are nicer looking and plans are cheaper.

Camo Ever After
Estados Unidos
7 días usando la aplicación
17 de octubre de 2024

Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!

Dolomist
Italia
5 meses usando la aplicación
10 de octubre de 2024

Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.

Loyal Tees
Reino Unido
3 meses usando la aplicación
12 de febrero de 2025

I installed their app in hopes of setting up a wheel only to find that it is so limited, hard to use, hard to set up. support wasn't any help. going to look for an alternative pop up wheel app instead. Spare yourself and don't try theirs. Some part of their lucky wheel I can even call stupid and useless like, they added a "no luck today" on their template but it required a coupon code and when you actually test the wheel and got to "no luck today" you'll be greeted with a "congratulations" with a coupon code. just stupid.

Phytoplus
Singapur
Alrededor de 5 horas usando la aplicación
OptiMonk respondió 13 de febrero de 2025

Hi There!

We’re sorry to hear you had a frustrating experience with our app.
We understand why you might find the wheel limited, but we would also like to clarify why our template functions this way.

The "non-winning" slices are included to enhance anticipation, but we ensure every spin results in a win to keep visitors engaged. The non-winning slices have a 0% weighting factor for this reason.
This approach helps maintain interest and prevents users from losing motivation :)

I hope this gives a better insight into why we created our lucky templates in such a way. Our development team is constantly working on enhancing our features.

We also apologize if our support team didn’t meet your expectations—we’re always looking to do better!

Our team has reached out to you via email to better your OptiMonk experience :)

Best,

Sarah & the OptiMonk Support Team