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This app really is awesome! The customer service of Anna and Fruzsi are very responsive and professional. They make sure that your issues are resolved quickly and will follow up to check on you. They even review the settings you never asked about to ensure everything is working as it should if they are integrated with another app and make recommendation. Honestly, in my opinion Optimonk is one of the, if not THE best app that I've had over the past 2 years and I recommend it highly.
Hi Megan,
It's Anna from the OptiMonk Support Team.
What a compliment!! Thank you so much for updating your review, I'm very grateful and also happy that OptiMonk is THE tool for you! :)
We'll always be there if you need any help, so feel free to reach out anytime.
We wish you the very best for 2022,
Anna & the Support Team
Chris is absolutely helpful! He explained everything so clearly! Thank you so much Chris, my experience was amazing! ****Update 8.26.22**** Anna is absolutely amazing as well. She went above and beyond to answer all of my questions and made sure I understood everything, she went as far as creating a video so that it would be easier for me to understand. So amazed for their customer service! Thank you!!!
Hiya
Thank you so much for your kind words, it was an absolute pleasure assisting you with your campaign :)
As always, if you have any other questions or need help with anything else just let us know and we will be more than happy to help
Have a great week :)
Kind Regards
Chris
Very easy to use, the features are incredibly rich, the pricing is generous, and the customer support is great (shoutout to Ms. Zsofi for her help)!
Your Shopify website is incomplete without OptiMonk. I'm using it on 2 stores already.
Hats off to the team for their great work!
Hi Nader!
We are so happy that you are satisfied with our app, the prices, and the team as well. These are the moments when we really feel like our hard work pays off. :) Thank you very much again for your kind review, it was a pleasure helping you today. And as always, if you need any help or have any questions, please do let us know.
Kind Regards
Zsofi
Our signups have increased by almost 300% and redemption of discount codes with pop up by almost 250%. Highly recommend this app.
gute App, sehr guter Support. Klare Empfehlung von meiner Seite.
Es ist sehr einfach Pop Ups zu erstellen.
Hallo Florian,
vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind.
Wir wünschen Ihnen viel Erfolg mit OptiMonk! :-)
Anna
The templates are great for giving ideas. The quiz helps to find campaigns that are suited to the needs of the company, which makes it easier to whittle down exactly what your store needs.
Hello Suzy,
Thank you so much for this awesome review 🤩
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
Customer support is top notch. I reached out with a question on integration with the Shopify site and was told a solution was being developed and would be available in one to two weeks and they would let me know when it was done. I was surprised that they actually reached back to me two days later and said the integration was ready! They were true to their word and then some!
Hello,
Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)
Kind regards,
Réka and the OptiMonk Support Team
Great customer service!! And app works great--just got off a support chat with Emil and he was incredibly helpful and worked through all of my questions patiently with me. Thanks!
Hey there,
Thank you so much for leaving us a review. We can't express how grateful we are for your support. We are pleased to hear that all your queries were resolved.
If you happen to have any questions or need assistance with any of your campaigns, just give us a shout and we'll be more than happy to come to the rescue!
Kind regards,
Emil from OptiMonk
The App is refined, offers advanced options, and has a terrific Support Team of Professionals behind it who are on-the-ball and knowledgable. Special thanks to Peter for his Assist and Anna for her on-boarding. The outline Peter gave me for a question I had was absolutely stellar. 7 out of 5 Stars. Highly Rated.
Hey Sal,
Anna here from OptiMonk Support. :)
I can't tell you how happy we both were with Peter when we read your review. Thank you so much for your appreciation, it gives us a lot of motivation to continue the hard work. :)
Please feel free to get back to us via chat anytime you have questions. We'll be there for you :)
Good luck with your campaigns,
Anna & Peter
Great app, very useful. It is easy to use, it has a lot of opportunity and basically everything you need for a sale campaign. The customer service is amazing. Always ready to help.
Hi there,
Thank you very much for your amazing review, myself as well as the OptiMonk team are delighted that you are enjoying the app and that the customer service is good as well :)
As always, if you need help with anything else just let us know and we will be more than happy to help
I wish you a wonderful week ahead
Kind Regards
Chris