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Best App, only app that has abandon cart messaging for messenger, really helped bring our sales up.
The integration is good and numerous list of campaigns are recommended with the conversion rate indicated so you can pick the right one.. it is flexible and fairly easily customisable.
Customer Support is great and super helpful.
Hello,
I'm happy to hear that you like our campaign templates and find them easy to customize.
Thank you so much for mentioning our Customer Support Team, we're working hard to provide the highest quality service for each OptiMonk user. :)
Feel free to reach out to us if you need any assistance.
I wish you every success,
Anna from OptiMonk
Super fast support! I had a question about how to implement a pop up a certain way. Emil responded within seconds and provided me with a resolution.
Hey there,
Thank you so much for your positive review! It means a lot to us to hear that you had a great experience. We strive to provide the best possible service and products, and we're thrilled to hear that we succeeded in doing so for you.
Please don't hesitate to reach out if there's anything else we can do for you.
Kind regards,
Emil from OptiMonk
Easy to use and customizable with an array of options! If you're no techie it doesn't matter. Totally recommend!
Hi There,
Wow, we're so happy about your success, thank you for sharing your experience!
I hope OptiMonk will help you reach your eCommerce goals in the long run! Please feel free to reach out to us at support@optimonk.com or via chat if you need campaign advice in the future.
We would be very happy to help!! :)
Have a great week ahead,
Anna from OptiMonk
The customer service is really great. I already recommended to a couple friends who own ecomm shops.
Hi Michelle,
I hope you are well, it's really good to hear from you again! :)
Thank you for sharing your experience, and also for the referrals! We really appreciate that you're spreading the word!
Would you be interested in joining our Ambassador program? Feel free to let me know via email if so, and I'll be happy to provide you with more details.
Thanks a lot for taking the time to leave a review, you made me very happy!! :)
Have a great week,
Anna
I used this app to create a pop-up on the homepage of my website. I like how easy it is to use. I picked a template and customized to my preferences. I asked customer support to remove the OptiMonk branding for me and they responded right away and took care of it. Excellent customer service!
Hey Erin, your success is our success, so I'm very glad that you shared your first impressions and that you find OptiMonk easy to use. :) We wish you the best of luck with your business and campaigns. Feel free to reach out anytime. <3 Anna
I'm setting up this app to do multiple functions in my new store. It's one of the easiest apps to work with.
Hi,
Thank you for your kind feedback. We are so happy that you find our app easy-to-use, this is one of our topmost principles :)
Have a nice day and enjoy using OptiMonk,
Best,
OptiMonk Team
application with sufficient and very complete free features, you can really personalize. The application is easy to use and the customer service which is very responsive and efficient will respond
Hey There,
I'm Anna from OptiMonk Support.
Thank you for your kind words, I'm very glad that you are satisfied with our Free version! :)
Feel free to reach out to the Support Team via chat or via email at support@optimonk.com anytime for assistance and once again, thank you for sharing your opinion!
Have a lovely weekend ahead,
Anna
Great exit intent popup app. Easy to use with Shopify and you can easily customize it. Recommend it +++++
Hi Peter,
Thank you so much for your positive review, we highly appreciate your kind words :)
Have a nice day ahead!
Best,
Fruzsi
Great app and customer service. At first it was a little difficult to set the rules, but customer service was always helpful.
Hey Bob,
OptiMonk can be a bit complicated at the start, but I'm glad our team was always able to help you and we honestly appreciate your loyalty.
I hope we can work together for many years ahead and I wish you all the best with your business.
Anna from the Support Team