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Great app and customer service. At first it was a little difficult to set the rules, but customer service was always helpful.
Hey Bob,
OptiMonk can be a bit complicated at the start, but I'm glad our team was always able to help you and we honestly appreciate your loyalty.
I hope we can work together for many years ahead and I wish you all the best with your business.
Anna from the Support Team
We started using this app last week and I can already say that the customer experience and product experience makes me very excited for all of the campaigns we'll be able to run using this application. The team (Shoutout to Chris in particular) have been incredible, super fast at responding and genuine about the help they want to give. I'm so impressed!
Hiya,
It's Chris here, I just wanted to thank you very much for your kind review. It was a pleasure assisting you with your queries and I wish you all the best with your campaigns.
As always, get in touch with us if you have any questions or need help with anything else :)
Kind Regards
Chris from the Optimonk Support Team
Great re-marketing popup tool, takes most of the pain out of the process and allows you to built multiple targeted campaigns targeting different users and different behaviors
Would recommend this as it combines a bunch of tools into one
I am pleased with the customer service, and explanations on fixing my issues are clear and make sense.
Hi There,
It is always a pleasure to see when a customer is satisfied with our applications functions and at the same time with the Support provided in the time of need.
I can speak in the name of the whole OptiMonk team, when I say, thank you so much for these kind words and we are always here for you when you need some help :)
Best,
Tom
OptiMonk Team
Easy to use, it is very intuitive no matter level of expertise, has a vast variety of templates that can easily adapt to store and campaign needs, Chris from the support team 10/10 (communication, problem solving, efficiency) I highly recommend it.
Hi there,
Thank you so much for your feedback.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
I used this app to make a discount code for my storefront. Sara has been nothing but amazing assisting me with the details of my discount code. Great customer service and will get the job done! Thank you
It is amazing to hear about your positive experience with our app and support team.
I wish you further good luck with your fantastic store and please let us know if we may help you further with anything else:)
Sara
I highly recommend optimonk not only is the app brilliant and offers alot options for popups that are engaging and actually get signups their customer service is outstanding. I have opened a few tickets in the last 12 months of using there app and the support and attention to providing a solution is the best. Thank you optimonk team!
Hi there,
Thank you for sharing your kind words with us. It means the world to us and to our entire team! :)
We're happy you're pleased with our app and that we were able to help. If there's anything else we can do to help, please let us know :)
Best,
OptiMonk Support Team
Ya'll! Next level support -- super easy to integrate -- user friendly is an understatement -- nice templates that have a history of working that you can reverse engineer / design -- split testing with analytics that help you make better decisions. The real winner is the support tho -- they have that on lock! Especially, Tom
Hi there,
I just wanted to thank you for sharing this review, we truly appreciate it! :)
I'm very glad that you like our app and also that you were satisfied with our live support.
Please contact us again anytime in the future if you have questions or perhaps need advice regarding your active campaign.
I wish you all the best for your business! <3
Kind regards,
Tom from OptiMonk
Great and quick customer service. Peter from live chat is crushing it n problem-solving!! The app is good so far, we have only tried it for a few days.
Thank you so much for your great feedback on our work here and especially for mentioning me, it's very kind of you, I really appreciate it :-))
Believe me, it's indeed my pleasure to assist you with your questions and help you to get on track with your OptiMonk. Please let me know if I may help you further with anything else!
I wish you an exciting and successful journey with our app «3
Great app! I would also like to add that the customer support was exceptional, they helped us with any questions/issues that we had. Highly recommended!
Hi There,
It is always a pleasure to see, when a Customer is satisfied with our applications functions and at the same time with the Support provided in the time of needs.
I can speak in the name of the whole OptiMonk team , when I say, thank you so much for these kind words and we are always here for you when you need some help :)
Best,
Tom
OptiMonk Team