Reseñas (904)
Refinar
-
Por calificación
Ravis de la rapidité et du service fournis par Anna et Peter. Mon souci a été réglé très vite avec des explications claires
Hi Melyssa,
I'm very happy that you were satisfied with the support you received from us and I wish you the best of luck with your popup: many new leads and conversions! :)
Have a great weekend,
Anna
This app is very intuitive and can easily setup the popups. I Had a small issue but it has been solved very quickly by the customer support (shout-out to Anna). I higly recommend!
Hi There,
I'm glad we could sort this out for you quickly and I really appreciate your kind words!
Thanks for making my day :)
Anna
This app is really easy to use. If you're new to Shopify, then this app will be a good starting point. It works great for people who have experience with Shopify as well. So far it has helped me save several orders. The setup is simple and the reporting is very helpful. Plus their customer service is very responsive.
Hey there,
Wow, what an amazing review, thank you so much for recommending it to beginners and experience users as well! <3
Please don't hesitate to get back to us anytime if you need help in the future. :)
Anna from OptiMonk
Support réactif et compétent. Chris m'a aidé à régler quelques problèmes d'associations avec mon domaine et a parfaitement su m'aiguiller pour tirer un maximum de profit pour ma campagne :)
Salut,
Je tiens à vous remercier pour votre aimable avis, ce fut un plaisir de vous aider avec votre compte :)
Contactez-nous si vous avez besoin d'aide pour quoi que ce soit d'autre et je vous souhaite le meilleur pour vos campagnes OptiMonk
Bien à vous
Chris
-------------------
Hi,
I would like to thank you for your kind review, it was a pleasure assisting you with your account :)
Do get in touch with us if you need help with anything else and I wish you all the best with your OptiMonk campaigns
Kind Regards
Chris
Love the app! It's really helped us with welcome offers and promotions and the service has been fantastic! Highly recommend!
Hi Kyle,
Thank you for submitting this review, you are awesome!
It is our pleasure to have the chance to work with you :)
Best,
Fruzsi and the OptiMonk Team
Fantastic customer support, very responsive and friendly staff, this app is great to help you improve your conversion rate.
Hi Morning,
Thank you very much for this nice review, I really appreciate it! :)
I would be more than happy to help you anytime you need it, just let me know.
Best regards,
Tom from the OptiMonk team
Works pretty fine :). So iam pretty happy about it. You can proritize the popups which is pretty usefull.
Hi there,
Thank you very much for your kind feedback. I am glad that you like our services. If you need any help, please don't hesitate to contact us. 🙂
Kind Regards,
Ati from OptiMonk
what amazing service and help, Anna was so helpful and guided me through everything and offering her recommendations throughout. I felt that i got a real personal service. Thanks
Thank you so-so much! I was also happy to have a chat with you ;) OptiMonk can be complex at the start, but it's all about practice, and of course, we'll be there for you if you need any help. I wish you the best of luck with the app! Anna
We really enjoy using Optimonk for our pop ups! We just recently started creating up sell pop ups. They have really good triggers just wish there was one for "customers who haven't made a purchase before"
Hi There,
Thank you so much for your positive feedback, we are glad to hear that you enjoy using our application! :)
While it is true that not every type of situation can by used currently as a triggering condition,but there are certain setup combinations you can use which can ultimately end with the same goal. For example, you can create direct messages to a group of customers on your website, who have not made a purchase before, if you use the Exclude page visitors option (https://prnt.sc/125gjzi), to mark the thank you page or post-purchase page URL in the settings. If you check the setting, you can even set up for how long you would like to exclude for those customers the option to be able to see the popup.
Should you have any questions about our settings, please do not hesitate to visit our support portal https://support.optimonk.com/hc/en-us?_ga=2.17499322.264773628.1619421646-1081280936.1600166558 or write a direct email for us under support@optimonk.com
Wish you the best,
Tom and the OptiMonk Support Team
I've tried many free pop-up apps and this one is by far the best!! The support team is very helpful and kind. They have lots of fun themes, and it's soo easy to customize. Highly recommend this great app!
Hey Tori! I'm Anna from OptiMonk Support. I'm so glad that you received my email and it was helpful. I wish you the best of luck and many leads with your OptiMonk popup. Feel free to reach out to us anytime <3 Anna