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Dont waste time. This app show all the previews broken. Unorganized. Making impossible to view how it supose to work on your page. Fonts uncenter on the space of the button, the image is display in another location.. just sucks.
Hello,
I’m really sorry that you had trouble editing your campaign. Please rest assured that our goal is to have an easy-to-use, user-friendly system and we are constantly working on making it better, and implementing new options and features.
I’d love to help you set up your first campaign and would love to hear your detailed insight on how we could make our editor better, I also sent a separate email to you.
Again, I apologize that your first experience wasn’t optimal with us, let me make a better second impression.
Kind regards.
Réka from the OptiMonk Team
This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign.
I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!
Dear Alef Bet Team,
Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help.
I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance.
Kind regards,
Réka from the OptiMonk team
Great app! I have been using it for years without any problems. And the customer service is exemplary! They are fast, accurate and kind. I really recommend it!
Hi Zsolti,
I'm Anna from OptiMonk Support.
Thank you so much for your review, Tom and I are both very happy that you were satisfied with our assistance. :)
We wish you all the best and as always, feel free to reach out anytime for help.
Have an amazing week ahead,
Anna & Tom
We've been using this app for years and the pop-ups we use deliver great results. Amazing customer service too. Would highly recommend it
Hi!
Thank you so much for your kind review, we are glad to hear are getting great results with OptiMonk!
Thanks for recommending us!
Kind Regards,
OptiMonk Team
Working Great On Our Website, Very Nice App Looks Great And Professional,
Recommended To All !
https://my-premium-manual-source.com/
Hi there,
Thank you so much for the review.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
We have been customers for a very long time. Great product. Two suggestions: 1) set up, like in all new platforms requires a bit of a learning curve. as soon as someone signs up, assign them an hour with support to get going. 2) our campaign went down mysteriously a couple of times. Would be nice to get a warning saying it is down, do you know?
Rudolf was extremely helpful and managed to sort a problem I was having with a quick solution!
Had questions about how my campaigns function and received a thorough response with details on how to optimize them for higher functionality and visibility. Very helpful. Also see that I am getting the expected conversions on them as they have been active. Good product thus far.
Works seamlessly for us, on Shopify and our Wordpress site.
Fantastic customer support, requested assistance with a syncing issue at 4 am EST. Received a reply almost instantly and they promptly resolved the problem. Palatialpetals.com
Hi There,
I'm Anna from the OptiMonk Support Team.
I can see that you had a nice conversation with my colleague, Tom today and we're very happy for your review! It means a lot to our whole team! <3
Please feel free to reach out to us anytime in the future and we'll be there for you. :)
Anna from OptiMonk
