Reseñas (904)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
29 de junio de 2023

Simple et claire d'utilisation, et surtout un chat avec une vraie personne pour nous aider à la personnalisation. Merci Sara !

Not Dark Enough
Francia
10 meses usando la aplicación
OptiMonk respondió 26 de julio de 2023

Bonjour à tous,

Je vous remercie pour vos aimables paroles!

Je vous souhaite bonne chance pour vos campagnes et n'hésitez pas à me contacter à tout moment.

Sara <3

24 de noviembre de 2021

That app, like most, takes some getting used too. Best to have a game plan on what you want to accomplish and then ask support how to achieve that before diving in. However, the team is very helpful when using the Support Chat feature.

Silver Rose Bakery
Estados Unidos
10 meses usando la aplicación
OptiMonk respondió 30 de noviembre de 2021

Hi There,

Thank you so much for sharing your opinion!

OptiMonk has many features and we agree that it takes some time and practice to discover our functions and find the best settings for your own webshop.

As you mentioned, it helps a lot if you have a marketing plan before starting to set up the OptiMonk campaigns and of course, we'll be here for you to help you get the most out of our app. Feel free to reach out via chat again if you need assistance :)

I think your review will be very helpful for potential users and those who have just started using OptiMonk, therefore we are very grateful that you shared your opinion!

I wish you all the best for the future,

Anna from OptiMonk

24 de julio de 2017

Great customer support as well as a great tool for exit offers. Strongly recommend.

Slimsation
Estados Unidos
10 meses usando la aplicación
2 de agosto de 2021

Great app and easy to use. Also, the staff are so helpful! Amazing! I love their customer service! really recommend OptiMonk!

EcoandMoco
Australia
10 meses usando la aplicación
OptiMonk respondió 2 de agosto de 2021

Hello :)

It's really good to hear that you're satisfied with the app and with our Support Team as well. We all appreciate your kind words!!

Feel free to get back to us anytime in the future via chat or at support@optimonk.com, and we'll be happy to help. :)

I wish you a great week ahead,

Anna from OptiMonk

6 de abril de 2023

Thanks to Emil, we are able to correctly get our leads! I am very pleased with the app and would say "give it a try" to anyone who is interested in growing their store.

Pure Hair Gaze
Estados Unidos
10 meses usando la aplicación
OptiMonk respondió 11 de abril de 2023

Hey there,

We would like to express our sincerest gratitude for the glowing review you shared with us. It is feedback like yours that truly motivates us to continue providing exceptional products and services to our valued customers.

We are delighted to hear that you had a positive experience with us and that our efforts did not go unnoticed. We take great pride in our work and are thrilled to see that our hard work has paid off.

Thank you once again for taking the time to share your positive feedback with us. We are grateful for your support and look forward to serving you again in the future.

Best regards,
Emil from OptiMonk

7 de febrero de 2023

Their app is very intuitive and easy to use, they have the best customer service and technical support, they helped me with absolutely all my doubts and made everything work correctly, their team is amazing, I really recommend them!

Corea Beauty Perú
Perú
10 meses usando la aplicación
OptiMonk respondió 22 de febrero de 2023

Hi there,

It's Chris here, I hope you are well :)

I just wanted to thank you for your kind words in your review and that it was an absolute pleasure assisting you with your campaign.

As always, if you need help with anything else regarding your OptiMonk campaigns just reach out to us and we will be more than happy to help

I wish you all the best with your campaign

Kind Regards
Chris

2 de marzo de 2023

Heel tevreden van deze app. Heel gebruiksvriendelijk en heel goede helpdesk! Wanneer je vastloopt wordt je heel snel geholpen

Hoop Kidswear
Bélgica
10 meses usando la aplicación
OptiMonk respondió 8 de marzo de 2023

Hallo daar,

Heel erg bedankt voor je vriendelijke woorden, we stellen je beoordeling zeer op prijs en we zijn zo blij dat je onze app leuk vindt! We hopen u tevreden te houden😊🙏

Met vriendelijke groeten,

Sarah & Emil van Ondersteuning

-----------------------------------------------------------

Hey There,

Thank you so much for your kind words, we highly appreciate your review and we are so glad that you like our app! We hope to keep you satisfied😊🙏

Kind Regards,

Sarah & Emil from Support

27 de abril de 2022

I love this app! It's easy to use and works 100% with Shopify with no problems. The conversation rate is great and the support team is awesome!

Creative Crayons Workshop
Estados Unidos
10 meses usando la aplicación
OptiMonk respondió 27 de abril de 2022

Hi Shannon,

Thank you so much for sharing your opinion! I'm glad that you found our app easy and smooth. <3

If you need any help in the future, feel free to message us via chat again and we'll be happy to assist you with anything.

Have a lovely day ahead,

Anna from OptiMonk

15 de marzo de 2023

Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.

Purely Solutions - Final
Canadá
10 meses usando la aplicación
OptiMonk respondió 16 de marzo de 2023

Hey there,

Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations.

We take great pride in providing excellent service to our customers, and your feedback means a lot to us.

If you require help or have any questions, just give us a shout.

Kind regards,
Emil from OptiMonk

12 de octubre de 2022

I used this app for create a pop up. it' the great service. if i have the questions the support give me the right assistance

novacosmetics
Italia
10 meses usando la aplicación
OptiMonk respondió 18 de octubre de 2022

Hi Francesca,

I'm really happy that you've been satisfied with our app and the team during these past 10 months and I hope that you'll stay with us for the next few years as well!!

Please feel free to reach out anytime you have questions. :-)

Anna from OptiMonk