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I love this app! It's easy to use and works 100% with Shopify with no problems. The conversation rate is great and the support team is awesome!
Hi Shannon,
Thank you so much for sharing your opinion! I'm glad that you found our app easy and smooth. <3
If you need any help in the future, feel free to message us via chat again and we'll be happy to assist you with anything.
Have a lovely day ahead,
Anna from OptiMonk
Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.
Hey there,
Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations.
We take great pride in providing excellent service to our customers, and your feedback means a lot to us.
If you require help or have any questions, just give us a shout.
Kind regards,
Emil from OptiMonk
I used this app for create a pop up. it' the great service. if i have the questions the support give me the right assistance
Hi Francesca,
I'm really happy that you've been satisfied with our app and the team during these past 10 months and I hope that you'll stay with us for the next few years as well!!
Please feel free to reach out anytime you have questions. :-)
Anna from OptiMonk
Complete game changer! The app is easy to use and really made a difference. It helped us get 500 sign ups ( in 11 days) from users that were otherwise going to exit our site. That helped reduce our bounce rate and fed the best giveaway we have ever ran on our site.
www.liveinfinitely.com
Great support from their team and easy setup. I checked the stats provided, and they are pretty relevant as well.
Hey Brice! It's Zsofi from OptiMonk. Many thanks for your kind words, we really appreciate them! 😊 And please feel free to reach out again in the future if you have questions or need assistance. 🙏
It's a very good app and easy to use. Super fast and helpful customer support team. So far all my questions are answered within minutes. Highly recommended.
Hi Panka,
Your kind words are really heart-warming, thank you so much for your amazing review!!
Anna from OptiMonk Support
Great app. Very simple and intuitive. Chris from Support is amazing. I'd definitely recommend OptiMonk.
Hey Ed! It's Anna from OptiMonk. I'm so happy about your review, thanks for taking the time to share your opinion! Have a great weekend, and feel free to reach out in the future. Anna <3
I had issues enabling the app and the support people were very helpful. They enabled the app for me and answered all my questions. It was a very pleasant experience working with the support team. Thank you!! Appreciate your help!!
Hi Nars,
I was very happy to assist you! Thank you so much for your review, it means a lot to me! :)
I wish you the best of luck with our app and please feel free to reach out via chat or email anytime you need assistance.
Anna from OptiMonk
Great, easy to use app - allows me to encourage my customers to place that all important first order. Extremely helpful customer service as well!
Hi Joanne,
I was very happy to have a live chat with you yesterday! :)
Your webshop is so lovely and I hope we'll help you with the first order and also with the many orders after. Let me know if you need more campaign ideas or assistance with your current campaign in the future.
I wish you all the best,
Anna from OptiMonk
So far this app is great. Customer service is on point! I had a question and they got back to me quickly and corrected my issue. Thanks!
Hi Tania,
Thank you so much for your nice review and also for mentioning our Support Team. We're doing our best to provide the highest quality service to each OptiMonk user. :)
Do get back to us if you need help with anything else and we will be more than happy to assist you.
Have a great day,
Zsofi from OptiMonk