Calificación general
4,8
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
30 de enero de 2020

Muy buena app, nos ayuda mucho en el proceso "difícil" de conversión, es muy amigable en la interacción

MaferShopping
España
14 días usando la aplicación
27 de septiembre de 2022

Very powerful app. Nice handling. Smooth. Easy to setup. Wow. The support was amazing. about 1 hour per chat and all issues solved. 5*****

The Barbecue Sauce
Alemania
Alrededor de 13 horas usando la aplicación
OptiMonk respondió 27 de septiembre de 2022

Hey Martin,

Thanks a lot once again for sharing your opinion about your first impressions, we're really happy that you like the app so far! We hope that OptiMonk will be useful to you in the long run as well and we wish you all the best with your business! <3

Anna & Zsófi from OptiMonk Support

10 de septiembre de 2021

Super simple to use. I love that it recommends so much throughout the process. I'm looking forward to seeing results!

Jesus is the Christ Prints
Estados Unidos
Alrededor de 8 horas usando la aplicación
OptiMonk respondió 10 de septiembre de 2021

Hi There,

Thank you for your feedback, I'm very glad you like the app! We're working hard to make it more user-friendly every day. :)

Feel free to get in touch with us via chat or at support@optimonk.com if you need any advice regarding your campaigns!

I wish you a lot of success with OptiMonk!

Have a great day,

Anna from the OptiMonk Support Team

5 de mayo de 2023

Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.

blingkyng
India
Alrededor de 7 horas usando la aplicación
OptiMonk respondió 10 de mayo de 2023

Hey there,

Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.

If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!

Kind regards,
Emil from OptiMonk

Fecha de modificación: 28 de noviembre de 2021

I just signed up and so far I like this app. It's very user friendly. However I don't like that I was forced to spend my time to give this feedback.

All Things Decorum Inc
Estados Unidos
6 días usando la aplicación
OptiMonk respondió 9 de diciembre de 2021

Hi Linda,

Thank you once again for sharing your honest opinion.

As I mentioned in our email conversation, I forwarded your feedback to the Growth Team and we're currently making changes to our review request process.

We never meant to push you in any way, and we're really sorry about the negative experience we caused.

Still, we are very happy that you like our app so far. If you have any questions in the future or perhaps need advice regarding how to optimize your campaigns, please feel free to reach out to us via chat or via email at support@optimonk.com

We'd be glad to assist you! :)

I wish you the best of luck with your business,

Anna from OptiMonk

1 de junio de 2022

Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!

Liquid Stands
Estados Unidos
Alrededor de 5 horas usando la aplicación
OptiMonk respondió 1 de junio de 2022

Hi Kris! I'm Anna from OptiMonk :) Once again, thank you for leaving a review, I was very happy to chat with you today. I wish you all the best with OptiMonk <3 Anna

19 de agosto de 2022

I like this app because customize your pop-up emails very well, and live chat support is very helpful.

Andytoy
Estados Unidos
Alrededor de 5 horas usando la aplicación
OptiMonk respondió 19 de agosto de 2022

Hi, Peter here! Thank you so much for your kind review:) I'm glad that you enjoy and appreciate our service!

Please let us know if we may help you further with anything else.

17 de junio de 2022

I would give it 10 stars if I could. It's just one of those apps that are very properly thought of and developed. The customer support responded to my questions super fast (within minutes) which I did not expect. There are also plenty of free resources within the app to learn from. Shoutout to Tom and Optimonk team for creating such a wonderful app!

Terapung Float Club
Indonesia
Alrededor de 5 horas usando la aplicación
OptiMonk respondió 21 de junio de 2022

Hi There,

It's Tom from OptiMonk.

Thank you for mentioning my name in your review, I'm very happy that you were satisfied with my assistance! :)

Feel free to get back to us anytime in the future, we'll be there for you.

Have a great week ahead,

Tom from OptiMonk

23 de marzo de 2023

So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!

progettoskin
Australia
Alrededor de 5 horas usando la aplicación
OptiMonk respondió 23 de marzo de 2023

Dear Maria,

Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free to get back to us via chat if you need help in the future.

Zsofi from OptiMonk

Fecha de modificación: 28 de septiembre de 2021

The application seems like it would be useful and maybe it could work well for some. I was hoping That visitors would receive a message when they tried to close the page without having checked out or filling out cart details, but when I tested it I was able to close a page. And when I tried to go back a page instead a pop up message appeared for less than a second. Probably the support would have tried to help. So I won’t say the application is bad or good, I don’t know. Might try again someday. Also, Support sends many welcome messages, maybe too many for some people’s taste.

Rejuva Fresh
Estados Unidos
5 días usando la aplicación
OptiMonk respondió 1 de octubre de 2021

Hi There,

Thank you for your honest feedback on our app.

I'm sorry that OptiMonk doesn't seem to be the perfect tool for you. Regarding the problems you've been facing, some of them could be solved by changing settings on the campaign appearance.

Our main goal is to provide a great onsite experience for each visitor, and I agree that it's important not to disturb them with too many messages, this is where targeting comes into play. :)

If you may reconsider your mind about trying out OptiMonk, please feel free to reach out to us via chat or at support@optimonk.com. We would be happy to offer you a free demo call.

Have a nice weekend,

Anna from OptiMonk