Reseñas (884)

Calificación general
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
15 de abril de 2024

Customer service was solid, patient and got the job done regarding my query. Happy with that. Unlike some apps though Optimonk will not appear on your webpage when looking it at from the Shopify editor, but it will be on the live sites, only small niggle really

Reino Unido
5 días usando la aplicación
OptiMonk respondió 22 de abril de 2024

Hello CalmCove Team,

Thank you for this nice review, we are glad that you like the OptiMonk experience :)

We are here to help if you need any assistance in the future.

Kind regards,
Réka and the OptiMonk Team

17 de mayo de 2019

We have been customers for a very long time. Great product. Two suggestions: 1) set up, like in all new platforms requires a bit of a learning curve. as soon as someone signs up, assign them an hour with support to get going. 2) our campaign went down mysteriously a couple of times. Would be nice to get a warning saying it is down, do you know?
Estados Unidos
Más de 3 años usando la aplicación
22 de septiembre de 2016

It's pretty good - simple to set up and the fact you can A/B test different designs is great.
One drawback though; it's slow to load and that does impact on site loading speeds. OptiMonk are aware of this and are working on fixing it but it is a caveat.

Thefowndry 2
Reino Unido
Casi 3 años usando la aplicación
25 de diciembre de 2019

Good pop up app. Great design templates for pop ups. Good support but with time difference can take time for responses. A bit pricey.

Temples and Markets
Casi 2 años usando la aplicación
19 de julio de 2017

TL;DR - Very happy with the app as well as the customer service. Only gripe would be how limiting the templates can be, and even then the Optimonk team is more than willing to help.

The Optimonk Team have been very responsive and very helpful! Both Geosh and Nicole have been quick to respond and very easy to reach. The system is easy to use, but the templates available are a bit limiting.

If you enjoyed the look of one template, but wanted a feature that wasn't available on it originally (say a countdown timer), you're unfortunately stuck. It is possible to build a template, though it would take some knowledge with HTML, CSS and Javascript coding expertise in order to build them.

The team at Optimonk were great and helped with building similar campaigns like above, but custom work like this is a slow process that takes time to develop.

Más de 1 año usando la aplicación
22 de abril de 2017

Awesome app! Helps me grow my email list. Could have a bit better design functionality, but awesome app!

Más de 1 año usando la aplicación
29 de enero de 2018

Overall, a great software package with an immense amount of control over how or why your popups are displaying. Allows a massive variety of campaigns to be run simultaneously.

I'd like to see more popups with Recart's Facebook Messenger integration, though I'm told there will be more soon.

Más de 1 año usando la aplicación
19 de noviembre de 2019

The app works really well. It has helped me convert customers that go to leave my site. The only thing I wish is if the plan/pricing wasn't based on page views and instead based on the number of times the popup ad was actually shown.

Napa Valley Fiber
Estados Unidos
Alrededor de 1 año usando la aplicación
21 de junio de 2021

Customer service is amazing. They are quick to reply and have some great resources. I personally found setting up the popups targeted by an action a bit challenging but overall the design is simple and they provide great suggestions

Modern Match Lingerie
12 meses usando la aplicación
OptiMonk respondió 22 de junio de 2021

Hi There,

I'm really glad you had a great experience with our support team!

OptiMonk is a complex software with many features and opportunities, so we can fulfil the needs of small stores and also huge enterprises.

Therefore sometimes it's not easy to find the right solution for each OptiMonk user, but we'll always be here to help you! :)

Have a lovely week ahead and feel free to reach out to us anytime.


Anna from OptiMonk

20 de enero de 2022

So far so good. I am trying the free plan. The design process is good and has many features. There are many templates. The support team is really fast and responsive.

Local Beauty
9 meses usando la aplicación
OptiMonk respondió 21 de enero de 2022

Hi there,

Thank you very much for your kind review and I along with the OptiMonk team are so happy to hear that you find our popup designs and features good :)

If you do ever need any assistance with the App or have any questions then please feel free to contact us and we will be more than happy to assist you

We wish you many successes with your business!

Kind Regards
Tom from the OptiMonk Support Team