Avis (913)

Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
18 juillet 2024

Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!

HANDT
États-Unis
9 mois d’utilisation de l’application
OptiMonk a répondu 23 juillet 2024

Hello,

Thank you very much for this nice review.

I'm glad that the workaround was helpful and I could assist you 😊

Feel free to reach out to me again if you need help.

Kind ...

18 juin 2024

Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app

Good Citizens Eyewear
Australie
Environ un an d’utilisation de l’application
OptiMonk a répondu 24 juin 2024

Hello Nik,

It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers.

If you have ...

9 septembre 2024

The customer support is very helpful and responds quickly to my query

BOOMBA
R.A.S. chinoise de Hong Kong
8 mois d’utilisation de l’application
27 septembre 2024

Very important plugin, top features and great support!
Love it and can absolutely recommend!

Turbopixxel
Hongrie
Environ 14 heures d’utilisation de l’application
29 août 2024

Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.

Americana
Royaume-Uni
2 jours d’utilisation de l’application
24 juin 2024

This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign.

I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!

Alef Bet by Paula
États-Unis
13 jours d’utilisation de l’application
OptiMonk a répondu 4 juillet 2024

Dear Alef Bet Team,

Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help.

I wish you all the best with ...

25 mars 2024

I was having some difficulties and the customer service was super attentive and patient with me! The support they gave me not only helped me run my campaign, but also made me understand how it works!

Espaço Azulejista
Brésil
17 jours d’utilisation de l’application
OptiMonk a répondu 3 avril 2024

Hi There,

Thank you so much for leaving us such a kind review! We're thrilled to hear you like the support, it's our priority to provide first-class help😁

Have a lovely time ...

5 juin 2024

Really great support, fast and does not leave you before it works

Kirkensgaard Mode & Stil
Danemark
5 mois d’utilisation de l’application
OptiMonk a répondu 10 juin 2024

Dear Kirkensgaard Mode & Stil Team,

Thank you for your review, I'm glad I could help you :)

You can get back to us anytime if you have questions.

Have a great day!

Best,
...

15 avril 2024

Customer service was solid, patient and got the job done regarding my query. Happy with that. Unlike some apps though Optimonk will not appear on your webpage when looking it at from the Shopify editor, but it will be on the live sites, only small niggle really

CalmCove
Royaume-Uni
5 mois d’utilisation de l’application
OptiMonk a répondu 22 avril 2024

Hello CalmCove Team,

Thank you for this nice review, we are glad that you like the OptiMonk experience :)

We are here to help if you need any assistance in the future.

Kind ...

14 mars 2024

Excellent application has everything you need.
A/B testing, analytics, and much more!

HORZO
Lituanie
7 mois d’utilisation de l’application
OptiMonk a répondu 9 avril 2024

Dear Horzo Team,

We're so happy to hear you find the app excellent, it means a lot to us!

As always, let us know if you need anything, we're here to help :)

Best,

Sarah & The ...