Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
8 février 2022

User friendly app which provides all our business needs. The customer support team are always super helpful.

SKINGASM
États-Unis
9 mois d’utilisation de l’application
OptiMonk a répondu 8 février 2022

Hi,

I'm very glad that you find our app user-friendly, our product team is improving the functionality and the interface every day. :)

I'm also happy that you had a nice experience with the Support Team!

Have a lovely day and feel free to reach out anytime.

Anna from OptiMonk

Modifié le 13 février 2021

We are new to the app but so far the ease of setting up our campaigns is great! The layouts and variety of popups are great options for a beginner.

BlackGold Products
États-Unis
8 mois d’utilisation de l’application
OptiMonk a répondu 19 février 2021

Hi there,

Thank you so much for your kind words regarding our app, we really appreciate it :) Feel free to reach out to us should you have any questions, we would be happy to help you.

Best wishes,
OptiMonk Support Team

3 mars 2023

Emil was VERY helpful getting me started with OptiMonk. Looking forward to creating and using my first campaign!

The Artificial Kitchen
États-Unis
8 mois d’utilisation de l’application
OptiMonk a répondu 7 mars 2023

Hey there,

Many thanks for leaving us a review. We cannot thank you enough for supporting us and are happy to hear that your expectations have been met. Happy exploring with OptiMonk!

Reach out to us, should you need any help.

Kind regards,
Emil from OptiMonk

16 février 2022

Excellent support provided by the team, they go above and beyond to make sure the application works for you. I cannot recommend this app enough. It is incredible and helped my conversion massively on my previous store and hoping it does the same on this one too! :)

kandythreads
Royaume-Uni
8 mois d’utilisation de l’application
OptiMonk a répondu 20 février 2022

Hey There,

I'm so glad to hear that you were satisfied with the support you received from Peter! Thank you for your kind words :)

If you need any assistance in the future, please don't hesitate to contact us again. Our team will be there for you.

Have a nice day,

Anna from OptiMonk

13 mars 2023

As always, whenever I experience a problem, the Chat line sorts me quickly and in a friendly way. Today's little foible was dealt with in five minutes.

Forces Uniform and Kit
Royaume-Uni
8 mois d’utilisation de l’application
OptiMonk a répondu 28 mars 2023

Hey there,

It's Chris here, I just wanted to thank you for your review, I am very happy that the OptiMonk support team have reached your expectations :D

Do reach out to us again if you need help with anything else and the OptiMonk team will be more than happy to help

Kind Regards
Chris
OptiMonk Support

10 juin 2017

Easy to use, excellent support.

Rv Snappad
États-Unis
8 mois d’utilisation de l’application
11 août 2022

Very good application, very responsive and efficient customer service, thank you for this application !

AXWEL
France
8 mois d’utilisation de l’application
OptiMonk a répondu 16 août 2022

Wow thank you so much for your appreciative comments 🤩

Please don't hesitate to get back to us at any time, we'd gladly help you!

15 août 2022

I'm satisfied with the app and the customer support (thanks and shoutout to Kassandra, in particular).

2gshopit
Italie
8 mois d’utilisation de l’application
OptiMonk a répondu 16 août 2022

Hi Giuseppina,

I was very happy to chat with you today, thank you so much for taking the time to review our app, it means a lot!

I wish you a lot of success with OptiMonk!

Kassandra

Modifié le 17 mars 2020

It can be a little confusing to set up initially but the support is excellent and it works like a charm. Customers love the spin for a discount and it has helped us recover quite a few sales.

The Sated Sheep
États-Unis
8 mois d’utilisation de l’application
10 janvier 2023

I've been using this app for a while. It was very easy to set up and the support is awesome if you have any issues. They will help you set up your campaigns and get you on your way. I had an issue and Sarah immediately responded before office hours went in and fixed an issue that I was having. I highly recommend this app.

Fearless Accessories
États-Unis
8 mois d’utilisation de l’application
OptiMonk a répondu 11 janvier 2023

Hey There,

Thank you so much for the kind words, me and my team really appreciate your opinion🙏
I'm glad I could help fix the issue.

Customer satisfaction holds the highest value for us, we hope to keep improving😊
Thank you again, have a lovely day!

Sarah