Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
23 juin 2023

I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!

Russell Kent Nicholls
Royaume-Uni
Environ un an d’utilisation de l’application
OptiMonk a répondu 26 juin 2023

Hi there,

Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!

Kind regards,
Ati from OptiMonk

9 mai 2023

So far, I've been using Optimonk for a few weeks, and it's been relatively easy to set up and get going. I requested to remove the Optimonk branding even on my free account and they got back to me very quickly and without question or requiring me to upgrade to a paid account, they removed the branding from all my pop-ups and surveys. So far, I've had no issues with the app and customer service has been great. A little bit of a learning curve, but that's only because my tech skills aren't the greatest, but even still, it's fairly easy to set up and use. Great app, highly recommend!

Sweet Surrender
États-Unis
8 mois d’utilisation de l’application
OptiMonk a répondu 10 mai 2023

Hey there,

Thank you so much for your positive review, it really does mean a lot to the OptiMonk team :)

I wish you a lot of success with your business and feel free to reach out to us anytime if you need any additional help with your campaigns or just have a general question about OptiMonk!

Kind Regards
Chris

23 juin 2023

I'm relatively new to all of this (the Shopify universe, that is) but quite well-versed in all things web design & development related, and I can say without hesitation that OptiMonk outranks the others in its app category by a country mile. I tried at least four of the other top-rated pop-up apps, and OptiMonk blows them all out of the water, especially when considering the very logical and reasonable pricing plan. It is no easy task to design an app that offers both broad flexibility AND simple, intuitive usability. But that's exactly what OptiMonk has done. It is very impressive. Almost as impressive as their excellent and responsive Help Desk... Where can I invest?! Keep up the great work, guys

BoysCamp
États-Unis
4 mois d’utilisation de l’application
OptiMonk a répondu 23 juin 2023

Hey there,

Thank you for leaving us a review! We're thrilled to hear that you've had such a positive experience with us. We appreciate your recognition of the effort we put into designing a product that combines both flexibility and user-friendliness.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
Emil from OptiMonk

20 juillet 2023

Easy to use, it is very intuitive no matter level of expertise, has a vast variety of templates that can easily adapt to store and campaign needs, Chris from the support team 10/10 (communication, problem solving, efficiency) I highly recommend it.

Strahyd
Mexique
Presque 2 ans d’utilisation de l’application
OptiMonk a répondu 26 juillet 2023

Hi there,

Thank you so much for your feedback.

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

15 mai 2023

Fast and kind service, always happy to help, I'm glad that after many searches I found an application with such support

APOLLON
Israël
11 mois d’utilisation de l’application
OptiMonk a répondu 19 mai 2023

Hey there,

Thank you for sharing your feedback with us! We're thrilled to hear that you found our service to be fast and our support team to be kind and helpful. We understand that searching for the right application is certainly not an easy task to accomplish, but we are glad you have found OptiMonk as your best choice.

We're here to help you every step of the way and ensure your experience with our application is a positive one.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're always happy to help!

Kind regards,
Emil from OptiMonk

26 juin 2023

Not only is the platform userfriendly and allows you to do a lot of things, but support is very fast and kind. Thank you for your help

Gazon Québec
Canada
8 mois d’utilisation de l’application
OptiMonk a répondu 24 juillet 2023

Hey there,

Thank you very much for leaving us a review! We are glad to hear that you find the platform user-friendly and versatile. We always strive to provide fast and friendly support to our users.

If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

Kind regards,
Emil from OptiMonk

14 juin 2023

Working Great On Our Website, Very Nice App Looks Great And Professional,
Recommended To All !
https://my-premium-manual-source.com/

My-Premium-Manual-Source
Israël
Plus de 3 ans d’utilisation de l’application
OptiMonk a répondu 26 juillet 2023

Hi there,

Thank you so much for the review.

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

19 octobre 2023

Amazing app and what is even more amazing is the support: incredibly fast and helpful. Thanks!

Sandman Store
Allemagne
20 jours d’utilisation de l’application
OptiMonk a répondu 30 octobre 2023

Hey there,

Thank you so much for your kind words! We're really glad that you're finding the app helpful. Our team is always here to support you whenever you need assistance. Your appreciation means a lot to us.

Kind regards,
Emil from OptiMonk

1 mai 2023

Great customer service!! And app works great--just got off a support chat with Emil and he was incredibly helpful and worked through all of my questions patiently with me. Thanks!

Mini Ducklings
États-Unis
10 mois d’utilisation de l’application
OptiMonk a répondu 2 mai 2023

Hey there,

Thank you so much for leaving us a review. We can't express how grateful we are for your support. We are pleased to hear that all your queries were resolved.

If you happen to have any questions or need assistance with any of your campaigns, just give us a shout and we'll be more than happy to come to the rescue!

Kind regards,
Emil from OptiMonk

17 août 2023

Really excellent app. I have been used this app almost 6 months. It's easy to make survey, there are so many templates for choosing, and the support team is also terrific!

nelkoprint
États-Unis
5 mois d’utilisation de l’application
OptiMonk a répondu 7 septembre 2023

Hey there,

We greatly appreciate your kind words and are thrilled to hear that you've had an excellent experience with our app over the past six months! Your support means a lot to us.

We're delighted to know that you find our survey creation process easy and that the wide selection of templates has been helpful for you.

Thank you for your positive feedback about our support team as well.

If you ever have more feedback, suggestions, or questions in the future, please don't hesitate to reach out. We're here to help and continuously improve our services to meet your needs.

Kind regards,
OptiMonk Team