Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
4 août 2023

Amazing app to have on your Shopify store. Haven't seen an easier setup anywhere and the live chat is extremely useful. Instant answers and help with any questions I had.

Monkey AUSTRALIA
Australie
3 jours d’utilisation de l’application
OptiMonk a répondu 13 octobre 2023

Hi there,

Thank you so much for your kind review, I am delighted that you have had a positive experience using the app as well as the support you received from the Support team :)

If you need assistance with your campaign or just have a general question, reach out to us and we will be more than happy to help!

I wish you all the best with your OptiMonk campaigns and have a lovely weekend ahead

Kind Regards
Chris

6 octobre 2023

So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.

Wendy Coombes Photography
Australie
Environ 7 heures d’utilisation de l’application
OptiMonk a répondu 16 octobre 2023

Hey there,

Thank you for the dazzling review!

We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the years and we are endlessly happy to hear that it feels super user-friendly.

If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Optimonk!

Kind regards,
Rudolf from OptiMonk

7 juin 2023

Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!

BHappy Brand
Tchéquie
2 mois d’utilisation de l’application
11 mai 2023

Great customer-support!!! Emil saved my day! Thank you so much! He explained everything in detail! Simply awesome!

Fühlmäuse | Sensory Play Studio
Allemagne
29 jours d’utilisation de l’application
OptiMonk a répondu 19 mai 2023

Hey there,

Thank you for your positive review! We're delighted to hear that you had a great experience with our team. This truly provides a great motivation for us to continue delivering exceptional service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Kind regards,
Emil from OptiMonk

24 avril 2023

the application has a lot of nice configurations which serves many campaign types... the team are supportive and helpful... thanks to Chris, saved me a lot of experimenting time :)

CremisiCasa
États-Unis
12 jours d’utilisation de l’application
OptiMonk a répondu 26 avril 2023

Hey there,

It's Chris here, I just wanted to take the time to thank you for your lovely review :)

It was a pleasure explaining the app and getting everything set up for you!

I wish you all the best with your OptiMonk campaigns and as always do reach out to us again if you have any other questions or need help with anything else

Kind Regards
Chris

30 mars 2023

Perfect app and more than perfect support, thank you for always being there for my wishes and solving everything perfectly.

welpentraum
Allemagne
17 jours d’utilisation de l’application
OptiMonk a répondu 5 avril 2023

Hi there,

Thank you for taking the time to leave such a positive review! We are thrilled to hear that we have exceeded your expectations and were able to provide you with exceptional support to ensure that your needs were met.

We appreciate you choosing our app and taking the time to share your positive feedback with us. We look forward to continuing to serve you in the future!

Kind regards,
Emil from OptiMonk

15 mai 2023

Fast and kind service, always happy to help, I'm glad that after many searches I found an application with such support

APOLLON
Israël
2 jours d’utilisation de l’application
OptiMonk a répondu 19 mai 2023

Hey there,

Thank you for sharing your feedback with us! We're thrilled to hear that you found our service to be fast and our support team to be kind and helpful. We understand that searching for the right application is certainly not an easy task to accomplish, but we are glad you have found OptiMonk as your best choice.

We're here to help you every step of the way and ensure your experience with our application is a positive one.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're always happy to help!

Kind regards,
Emil from OptiMonk

26 février 2024

Great product & support!

Salty Bay - Marine
Nouvelle-Zélande
OptiMonk a répondu 11 mars 2024

Hey Salty Bay Team,

Thank you so much for your kind words, we truly appreciate it🙏

Warm Regards,

OptiMonk Team

20 juillet 2023

Really helpful support and graphics. The options to create campaigns are amazing and so is the support team . thanks a lot

VINERA
Inde
6 jours d’utilisation de l’application
OptiMonk a répondu 26 juillet 2023

Hi There,

It's great to have you with us! I am happy to hear about your positive experience with us!

Thank you for your kind compliments in the name of the entire team. We're working hard to make all of our users satisfied with the product and our services as well.

Wishing you all the best,

Sara from OptiMonk

11 octobre 2023

Fantastic customer support and UX design!

Shiny Magic Rocks
États-Unis
Environ 23 heures d’utilisation de l’application
OptiMonk a répondu 16 octobre 2023

Hey there,

Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way!

Kind regards,
Emil from OptiMonk