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Great app! Ran into a small user based error and Emil was very helpful in helping me get it resolved. Awesome app and awesome support!
Hey there,
Thank you for your positive feedback regarding our service. It means a lot to us to hear that we are meeting the needs of our customers and providing a great experience.
It's always gratifying to hear that our efforts are appreciated. Your feedback serves as a great motivator for us to continue to improve and enhance our offerings.
Please don't hesitate to contact us if you need any further assistance or have any feedback to share.
Best regards,
Emil from OptiMonk
It was challenging to set up at first but overall it was a great experience using Optimonk and the customer service, particularly Anna was very helpful!
Hi Liling! Once again thanks a lot for your amazing review!!
I know that OptiMonk can be a bit overwhelming at the start, especially since you needed a special function, but I'm glad we could solve that with a custom code.
If you need assistance in the future, we'll be there for you <3
Anna from OptiMonk
Great App and support from Anna! 5 stars all the way and well deserved!! Will recommend this app over all others in the same niche.
Hey Grant,
Wow, thank you so much for mentioning my name, I'm really happy that you were satisfied with my support so far <3
Thanks for spreading the word and I wish you all the best with our app.
Anna from OptiMonk
Love the app, it's improved so much over the years. I believe they're the best at website popups, they make it easy, simple and have great designs/functionality.
Hi there,
Thanks for taking the time to share your opinion, It is amazing to hear that you found our app easy to use and simple while it is beneficial for you.
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
So far I think the pop-up works well on my website. The pop-up really works in helping me to received more customer data. Currently, I will received 1 new customer data in a day. So my email list has been started to build more and more now :)
Hi,
Thank you so much for sharing your experience with us! We are delighted to hear that your email list is growing bigger each day :)
Please feel free to contact us if we can be of any assistance.
Best wishes,
Hajni and the OptiMonk Support Team
Optimonk has been great for my business. I have already gained 20,000 people to my email list through a pop up which in the end will produce huge results for my business. Thank you Optimonk
Top app very powerful and has great data and integrations . The support is very fast to answer and professional
Hi Stephane! I'm glad that you were satisfied with my assistance, and I wish you a lot of success with our app in the long run as well!! Please feel free to get back to me on chat if you need assistance later on. Anna from OptiMonk
Best App, only app that has abandon cart messaging for messenger, really helped bring our sales up.
Great app and supprt that has increased our email signups very much and the integration to klavyio is a big bonus aswell!
I'm so glad that you like our app and that it has increased your email signups! :) I hope that OptiMonk will be beneficial to you in the long run as well and I wish you all the best with your business. Zsofi from OptiMonk
The integration is good and numerous list of campaigns are recommended with the conversion rate indicated so you can pick the right one.. it is flexible and fairly easily customisable.
Customer Support is great and super helpful.
Hello,
I'm happy to hear that you like our campaign templates and find them easy to customize.
Thank you so much for mentioning our Customer Support Team, we're working hard to provide the highest quality service for each OptiMonk user. :)
Feel free to reach out to us if you need any assistance.
I wish you every success,
Anna from OptiMonk