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Christopher was super helpful with my questions, and getting the app functioning properly on my shopify store
Great app and amazing customer service!
Hi,
I really appreciate your kind review 😊
You can reach out to us anytime if you need assistance.
Kind regards,
Réka and the OptiMonk team
Very important plugin, top features and great support!
Love it and can absolutely recommend!
Really great support, fast and does not leave you before it works
Dear Kirkensgaard Mode & Stil Team,
Thank you for your review, I'm glad I could help you :)
You can get back to us anytime if you have questions.
Have a great day!
Best,
Stephan
OptiMonkのサポートチームは本当に素晴らしいです！対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。
The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.
Hello,
Thank you very much for your kind review.
We are really glad that you are satisfied with the quality of the support that you received 💪🏻
Feel free to reach out to us in the future if you need any assistance.
Kind regards,
Stephan and the OptiMonk team
Customer service is super quick and friendly. The app is intuitional and easy to use. Love it!
Dear Pigmenttarium Store Team,
Thank you for your kind review. I'm super happy you find our app intuitional and easy to use. Also, we are always here to help you if needed 😊
Wishing you the best! 🚀
Kind regards,
Réka
HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!
“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell
And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always!
The Amazon Factory Store Team
Dear Amazon Factory Store Team,
Thank you very much for this lovely review, it was heartwarming to read!
Feel free to reach out to us if you need any help, I would be happy to assist you again :)
Have a beautiful day and wishing you the best ☀️
Kind regards,
Réka
Perfect service!
Hello,
Thank you very much for your review.
Feel free to get back to us anytime 😊
Best regards,
Rudolf and the OptiMonk Team
Great support, and the tool works really well!