리뷰 (913)

전체 평점
4.8
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2024년 7월 18일

Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!

HANDT
미국
앱 사용 기간 9개월
답글 OptiMonk개 2024년 7월 23일

Hello,

Thank you very much for this nice review.

I'm glad that the workaround was helpful and I could assist you 😊

Feel free to reach out to me again if you need help.

Kind ...

2024년 6월 18일

Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app

Good Citizens Eyewear
오스트레일리아
앱 사용 기간 대략 1년
답글 OptiMonk개 2024년 6월 24일

Hello Nik,

It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers.

If you have ...

2024년 9월 9일

The customer support is very helpful and responds quickly to my query

BOOMBA
홍콩(중국 특별행정구)
앱 사용 기간 8개월
2024년 8월 29일

Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.

Americana
영국
앱 사용 기간 2일
2024년 9월 27일

Very important plugin, top features and great support!
Love it and can absolutely recommend!

Turbopixxel
헝가리
앱 사용 기간 대략 14시간
2024년 6월 24일

This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign.

I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!

Alef Bet by Paula
미국
앱 사용 기간 13일
답글 OptiMonk개 2024년 7월 4일

Dear Alef Bet Team,

Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help.

I wish you all the best with ...

2024년 3월 25일

I was having some difficulties and the customer service was super attentive and patient with me! The support they gave me not only helped me run my campaign, but also made me understand how it works!

Espaço Azulejista
브라질
앱 사용 기간 17일
답글 OptiMonk개 2024년 4월 3일

Hi There,

Thank you so much for leaving us such a kind review! We're thrilled to hear you like the support, it's our priority to provide first-class help😁

Have a lovely time ...

2024년 6월 5일

Really great support, fast and does not leave you before it works

Kirkensgaard Mode & Stil
덴마크
앱 사용 기간 5개월
답글 OptiMonk개 2024년 6월 10일

Dear Kirkensgaard Mode & Stil Team,

Thank you for your review, I'm glad I could help you :)

You can get back to us anytime if you have questions.

Have a great day!

Best,
...

2024년 4월 15일

Customer service was solid, patient and got the job done regarding my query. Happy with that. Unlike some apps though Optimonk will not appear on your webpage when looking it at from the Shopify editor, but it will be on the live sites, only small niggle really

CalmCove
영국
앱 사용 기간 5개월
답글 OptiMonk개 2024년 4월 22일

Hello CalmCove Team,

Thank you for this nice review, we are glad that you like the OptiMonk experience :)

We are here to help if you need any assistance in the future.

Kind ...

2024년 3월 14일

Excellent application has everything you need.
A/B testing, analytics, and much more!

HORZO
리투아니아
앱 사용 기간 7개월
답글 OptiMonk개 2024년 4월 9일

Dear Horzo Team,

We're so happy to hear you find the app excellent, it means a lot to us!

As always, let us know if you need anything, we're here to help :)

Best,

Sarah & The ...