리뷰 (913)

전체 평점
4.8
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 5월 30일

Customer service is super quick and friendly. The app is intuitional and easy to use. Love it!

Pigmenttarium Store
헝가리
앱 사용 기간 3개월
답글 OptiMonk개 2024년 6월 4일

Dear Pigmenttarium Store Team,

Thank you for your kind review. I'm super happy you find our app intuitional and easy to use. Also, we are always here to help you if needed 😊

Wishing you the best! 🚀

Kind regards,
Réka

2024년 3월 21일

Overall appearance of the app and templates was great, but it was changing the coding in my theme. So easy to use and brought so much appeal to my page but had to recreate my entire website

B Chic
미국
앱 사용 기간 2개월
답글 OptiMonk개 2024년 3월 25일

Dear B Chic team,

Thank you for sharing your experience about our OptiMonk, we are sorry that the coding of your theme was changed.

Our campaigns and installation code should not alter your Shopify Theme or the layout of the site at all, we would like to investigate and help you with this matter as soon as we can. I can see that you uninstalled OptiMonk already but we would like make a much better second impression, if you let us. Please message us at support@optimonk.com and we’ll help you with the installation, checking your theme and code and also with any popup setup as well.

Looking forward to your message.

Stephan from Optimonk

2024년 7월 19일

Great app and amazing customer service!

Hempo.se
영국
앱 사용 기간 11개월
답글 OptiMonk개 2024년 7월 23일

Hi,

I really appreciate your kind review 😊

You can reach out to us anytime if you need assistance.

Kind regards,
Réka and the OptiMonk team

2024년 5월 27일

“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell

And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always!

The Amazon Factory Store Team

AMAZON FACTORY
미국
앱 사용 기간 대략 23시간
답글 OptiMonk개 2024년 5월 30일

Dear Amazon Factory Store Team,

Thank you very much for this lovely review, it was heartwarming to read!

Feel free to reach out to us if you need any help, I would be happy to assist you again :)

Have a beautiful day and wishing you the best ☀️

Kind regards,
Réka

2024년 5월 2일

Very helpful support!! Thank you for everything

Uhauu!
포르투갈
앱 사용 기간 4개월
답글 OptiMonk개 2024년 5월 6일

Hello,

Thank you for your kind words 🙏

Feel free to get back to us anytime.

Warm regards,
The OptiMonk Team

2024년 4월 10일

Gosto demais deste app e nem aprendi a usar todas as funcionalidades.
Atendimento rápido e eficiente também.
Must have para quem tem loja online.

Pickleball Net Brasil
브라질
앱 사용 기간 4개월
답글 OptiMonk개 2024년 4월 12일

Dear Pickleball Net Brasil Team,

Thank you for this lovely review, we are very glad that you like our app and its functionality.

We are hoping you'll have a great time discovering all the features and they'll prove to be useful for your business.

If you need any assistance, we are always here to help 😊

Best regards,

Réka and the OptiMonk Team

2024년 7월 23일

OptiMonkのサポートチームは本当に素晴らしいです!対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。

The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.

ジャパンキャビア (1983 J.CAVIAR / 宮崎キャビア1983) 公式オンラインストア
일본
앱 사용 기간 7일
답글 OptiMonk개 2024년 8월 1일

Hello,

Thank you very much for your kind review.

We are really glad that you are satisfied with the quality of the support that you received 💪🏻

Feel free to reach out to us in the future if you need any assistance.

Kind regards,
Stephan and the OptiMonk team

2024년 9월 27일

Great support, and the tool works really well!

Zoono Australia
뉴질랜드
앱 사용 기간 6분
2024년 3월 12일

Really easy to use, and amazing customer service. Would recommend this to anyone trying to increase leads and conversions.

Hawksley
영국
앱 사용 기간 4일
답글 OptiMonk개 2024년 3월 25일

Dear Hawksley Team,

Thank you for your glowing review and your lovely recommendation! 😊️

I am so glad that you found my support satisfactory and our product easy to use. 😊️

We wish you millions of conversions and all the leads you can handle! 🙂

Best,

Stephan from Optimonk

2024년 9월 18일

HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!

Kurt Thompson
미국
앱 사용 기간 대략 15시간