전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 3월 23일

So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!

progettoskin
오스트레일리아
앱 사용 시간: 대략 5시간
답글 OptiMonk개 2023년 3월 23일

Dear Maria,

Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free to get back to us via chat if you need help in the future.

Zsofi from OptiMonk

2023년 3월 17일

Fantastic App with great customisation ability.

Stephan was extremely helpful with answering all my questions.

Alexandria Books
오스트레일리아
앱 사용 시간: 대략 2시간
답글 OptiMonk개 2023년 3월 22일

Hey there!

Thank you for your kind review! It feels great to know that you were satisfied with our Team's efforts.

I wish you success with your business and feel free to reach out anytime if you need assistance. We will be here to help you!

Best,
Stephan

2023년 3월 15일

Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.

Purely Solutions - Final
캐나다
앱 사용 시간: 대략 2시간
답글 OptiMonk개 2023년 3월 16일

Hey there,

Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations.

We take great pride in providing excellent service to our customers, and your feedback means a lot to us.

If you require help or have any questions, just give us a shout.

Kind regards,
Emil from OptiMonk

2023년 3월 13일

As always, whenever I experience a problem, the Chat line sorts me quickly and in a friendly way. Today's little foible was dealt with in five minutes.

Forces Uniform and Kit
영국
앱 사용 시간: 8개월
답글 OptiMonk개 2023년 3월 28일

Hey there,

It's Chris here, I just wanted to thank you for your review, I am very happy that the OptiMonk support team have reached your expectations :D

Do reach out to us again if you need help with anything else and the OptiMonk team will be more than happy to help

Kind Regards
Chris
OptiMonk Support

2023년 3월 7일

great and fast support!!! they even offered suggestions so it was really helpful, plan to continue to use on my store

THE GLAM BOOK VENDORS
미국
앱 사용 시간: 6개월
답글 OptiMonk개 2023년 3월 13일

Hey there,

Thank you for sharing your feedback. We are delighted to hear that your request has been successfully resolved. We aim to provide the best quality service and your support means a lot to us!

Thank you for being part of OptiMonk. Should you require any help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

2023년 3월 6일

Best Customer Support EVER!!!

These people actually wanna help you its amazing.
If used correctly its a safe increase in conversions!

MommyAndMeCushions
독일
앱 사용 시간: 6일
답글 OptiMonk개 2023년 3월 9일

Dear Elias,

Thank you so much for your kind words, it put a smile on all of our faces and we are very happy that you are satisfied with the support received from us, we hope to keep you satisfied! :)

We wish you an amazing journey with OptiMonk and a great week!

Kindest regards,

Sarah & Emil from Support

2023년 3월 6일

Support réactif et compétent. Chris m'a aidé à régler quelques problèmes d'associations avec mon domaine et a parfaitement su m'aiguiller pour tirer un maximum de profit pour ma campagne :)

Maison de l'attrape-rêve
프랑스
앱 사용 시간: 1년 초과
답글 OptiMonk개 2023년 3월 6일

Salut,

Je tiens à vous remercier pour votre aimable avis, ce fut un plaisir de vous aider avec votre compte :)

Contactez-nous si vous avez besoin d'aide pour quoi que ce soit d'autre et je vous souhaite le meilleur pour vos campagnes OptiMonk

Bien à vous
Chris

-------------------

Hi,

I would like to thank you for your kind review, it was a pleasure assisting you with your account :)

Do get in touch with us if you need help with anything else and I wish you all the best with your OptiMonk campaigns

Kind Regards
Chris

2023년 3월 3일

Emil was VERY helpful getting me started with OptiMonk. Looking forward to creating and using my first campaign!

The Artificial Kitchen
미국
앱 사용 시간: 1일
답글 OptiMonk개 2023년 3월 7일

Hey there,

Many thanks for leaving us a review. We cannot thank you enough for supporting us and are happy to hear that your expectations have been met. Happy exploring with OptiMonk!

Reach out to us, should you need any help.

Kind regards,
Emil from OptiMonk

2023년 3월 2일

This is a wonderful app, Chris helped me a lot while I was creating a pop up. Recommend everyone:)) Thank you

SHAPERINI
영국
앱 사용 시간: 8일
답글 OptiMonk개 2023년 3월 6일

Hi,

It was a pleasure helping you with your campaigns, and I wish you all the very best with your business adventure :)

As always, if you need help with anything just reach out to us and we will be more than happy to help

Have an awesome week ahead

Kind Regards
Chris

2023년 3월 2일

Heel tevreden van deze app. Heel gebruiksvriendelijk en heel goede helpdesk! Wanneer je vastloopt wordt je heel snel geholpen

Hoop Kidswear
벨기에
앱 사용 시간: 10개월
답글 OptiMonk개 2023년 3월 8일

Hallo daar,

Heel erg bedankt voor je vriendelijke woorden, we stellen je beoordeling zeer op prijs en we zijn zo blij dat je onze app leuk vindt! We hopen u tevreden te houden😊🙏

Met vriendelijke groeten,

Sarah & Emil van Ondersteuning

-----------------------------------------------------------

Hey There,

Thank you so much for your kind words, we highly appreciate your review and we are so glad that you like our app! We hope to keep you satisfied😊🙏

Kind Regards,

Sarah & Emil from Support