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This app was extremely easy to install, setup and apply, all within a few minutes. I will see how this app goes the longer it is in use.
Muy buena app, nos ayuda mucho en el proceso "difícil" de conversión, es muy amigable en la interacción
I just signed up and so far I like this app. It's very user friendly. However I don't like that I was forced to spend my time to give this feedback.
Hi Linda,
Thank you once again for sharing your honest opinion.
As I mentioned in our email conversation, I forwarded your feedback to the Growth Team and we're currently making changes to our review request process.
We never meant to push you in any way, and we're really sorry about the negative experience we caused.
Still, we are very happy that you like our app so far. If you have any questions in the future or perhaps need advice regarding how to optimize your campaigns, please feel free to reach out to us via chat or via email at support@optimonk.com
We'd be glad to assist you! :)
I wish you the best of luck with your business,
Anna from OptiMonk
The application seems like it would be useful and maybe it could work well for some. I was hoping That visitors would receive a message when they tried to close the page without having checked out or filling out cart details, but when I tested it I was able to close a page. And when I tried to go back a page instead a pop up message appeared for less than a second. Probably the support would have tried to help. So I won’t say the application is bad or good, I don’t know. Might try again someday. Also, Support sends many welcome messages, maybe too many for some people’s taste.
Hi There,
Thank you for your honest feedback on our app.
I'm sorry that OptiMonk doesn't seem to be the perfect tool for you. Regarding the problems you've been facing, some of them could be solved by changing settings on the campaign appearance.
Our main goal is to provide a great onsite experience for each visitor, and I agree that it's important not to disturb them with too many messages, this is where targeting comes into play. :)
If you may reconsider your mind about trying out OptiMonk, please feel free to reach out to us via chat or at support@optimonk.com. We would be happy to offer you a free demo call.
Have a nice weekend,
Anna from OptiMonk
I've used this app to attract new customers with a first purchase discount as well as collect email. Setup and integration with Shopify is easy to use. Customer support was responsive and helpful providing proactive optimizations.
Good app for exit pop ups, definitely helps in increase WV's. Just you need to do little bit of work on editing & designing but its worth the time