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We use this app to get leads from two different pop-ups. We got such a great response from it, that we upgraded within the first few months in order to get more page views. The free version was really great to be able to try it out. When we had trouble upgrading, or when we have hit a glitch or two, we have just e-mailed the support chat and they have been incredibly helpful, especially Fruzsina. We love Optimonk and would recommend it to anyone with a Shopify site.
Hi There,
Thank you so much for your kind words!
We are super happy to hear that you are enjoying our app so far and we hope it will help you to build long-term connections with your customers.
Wish you all the best,
Brittany from the OptiMonk Support Team
I was surprised that the free plan had a lot of features that allow for more customization of your campaigns. Customer support is also very responsive.
Hello there,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing OptiMonk. We look forward to helping you for many years to come! :)
Kind regards,
Brittany & OptiMonk Support Team
What a brilliant app (and even better customer service!) We've been using an exit intent pop-up on our site for a couple of months now and its been performing at over 13% conversion, consistently. There are loads of templates you can adapt as you like and the interface is super easy to use. The customer service really is next level. They answer your questions really quickly and everyone I have spoken to has been incredibly helpful and an absolute pleasure to deal with. Thank you!
Hi there, it's Peter! We're absolutely thrilled to receive such an amazing review, thank you so much for this kind and detailed feedback, it is highly appreciated!
We were very glad to read about your success and satisfaction with OptiMonk <3
I really hope that our app remains to be beneficial to you in the long run as well, but of course, if you'd need any advice or assistance, please don't hesitate to contact us again as we'll be more than happy to help you^^
Thank you once again!
Sincerely,
Peter
Really great product. Super easy to set up, tonnes of customisability options and it performs great.
Hey,
Thank you so much for the great review, we appreciate it a lot! <3
I hope you were also satisfied with the support you received from us via chat, please feel free to get back to us if you have any questions remaining.
I wish you all the best with your business,
Anna from OptiMonk
Parece-me surpreendente tudo o que você pode fazer com ele. Gostaria de atualizar e dar 5 estrelas, mas só depois que estiver em andamento. O tempo de suporte, está bom, o atendimento principalmente do Sr Ronald é excelente!
Excellent app. Our conversion rate has greatly increased our conversion rate. I recommend to everyone. I was able to deliver messages to customers that they hadn’t seen or noticed before.
Hi There,
I'm glad to hear that OptiMonk helps you increase your conversion rates and that you can reach out to your customers more effectively now - using OptiMonk. :)
Should you require any assistance in the future, please feel free to reach out to us again via live chat or email.
Have a great week ahead,
Anna from OptiMonk
Support is really good at Optimonk. Loving the integration with Klaviyo and detailed targeting. Popups are beautiful and easy to whip up. Pricing is okay and comparable to similar apps like JustUno. Overall a must-have for any site serious about engaging customers.
Hi Ryan,
I'm glad to hear that you like our new campaign split test feature and I hope you'll receive valuable results.
Thank you for being so kind and I wish you a lot of success with your business! :)
Anna from OptiMonk
SUPER application je recommande je suis sûr de faire beaucoup de vente avec cet application. Optimonk
Optimonk's customer service is amazing. They were able to take my brand's custom font and add it to my dashboard for use in all my ads which their competitors were unwilling to do.
They walked me through creating pop ups carefully explaining each step. It's been super helpful for my business to have such an easy app to rely upon for pop ups.
Great app with great support also provided. Very simple to set up, with lots of options and variety.
Hi Sam! Thanks for submitting the 500. Shopify review about us! We're very grateful and hope that we can provide you with extra revenue and a lot of new leads, you really deserve it! <3 I wish you all the best with your business! Anna