Optimonk: Popups you’ll love

It's pretty good - simple to set up and the fact you can A/B test different designs is great.
One drawback though; it's slow to load and that does impact on site loading speeds. OptiMonk are aware of this and are working on fixing it but it is a caveat.

I installed this ap and the pop up that gave the customer a discount appeared on my page by the time customers were on it for a couple of seconds. Why give a discount to someone who just got on the page? I set it up to appear later. I wrote for help and they didn't respond. I uninstalled and 2 days later got an email saying that by August 2nd I used almost all of my ap up for the month and wouldn't see it work till next month. If I wanted it to work I had to upgrade. Then a day later I got an email saying I had used all of the ap. How did I use all of it up, when a day earlier it said I had some left? I wasn't even using the ap anymore..... Didn't make sense to me. So the free ap work for 2 days out of the month? The rest I have to pay? And it doesn't even make the pop up with the discount come up when I want it to and customer service won't answer?
UPDATE; Optimunk scheduled a call and online screen session and showed me how some things worked. They set it in motion and designed a nice pop up that included pictures of some of my inventory. They set it to only pop up upon exit intent. I appreciated the help. I am raising it from 1 star to 3 stars because of the help. I will update this review when I see if the ap actually helps my conversion rate.

Very helpful, and free plan is already good for small business like us. Very easy to use and the result is good so far.

I have just started using the app but it is very easy to set up and begin running campaigns. I am looking forward to the customer feedback.

I really enjoyed how easy it was to to use, and customize pop-ups that matched my brand perfectly. Thank you!

Customer support (Chris and Ati) helped really fast when I had an issue.

Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.

Ótimo sistema irá me ajudar muito, pois é bem fácil de configurar e tem uma funcionabilidade incrível!!! Super recomendo.

Its a learning curve for me but I just love it so much! And the customer service is amazing! thank you!

This App really is awesome, they tell you the conversion rate of the different types templates which is really helpful. Templates are all very well designed and the app works well. Many apps are filled with bugs this one is very good, no bugs so far. Service is also very good. Having used a few other conversion apps this one is definitely a keeper