전체 평점
4.9
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 2월 1일

To say I'm not a tech person is an understatement, and the support I've received at OptiMonk has so far exceeded all expectations. Immediate customer service help getting my pop up just right. Great experience, great customer service!

venusandvetiver
미국
앱 사용 기간 3일
답글 OptiMonk개 2023년 2월 3일

Heyy there,

Thank you for your kind compliments in the name of the entire team. It was absolutely a pleasure helping you and I wish you a lot of success with your business!
Let us know if you have any questions and we would be delighted to assist you again.

Sara

2022년 11월 28일

Just finished my first campaign.. so far so good. Easy to use, and right to the point. Just what I was looking for.

DATNEWDRIP
미국
앱 사용 기간 4개월
답글 OptiMonk개 2022년 11월 28일

Hi there,

Thank you so much for leaving your feedback.
We are truly happy that you gave us a chance and it is amazing to hear that you found our app easy to use.

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

2023년 6월 23일

Emil was great! Super quick and happy to solve my issue. Amazing customer service! Would definitely recommend Optimonk to everyone.

Shop Travel Tots
오스트레일리아
앱 사용 기간 4개월
답글 OptiMonk개 2023년 6월 23일

Hello there,

Thank you so much for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service and resolved your issue promptly.

It's fantastic to know that you had such a positive experience with Optimonk.

Your recommendation means a lot to us, and we greatly appreciate your kind words.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!

Kind regards,
Emil from OptiMonk

2023년 8월 17일

Really excellent app. I have been used this app almost 6 months. It's easy to make survey, there are so many templates for choosing, and the support team is also terrific!

nelkoprint
미국
앱 사용 기간 5개월
답글 OptiMonk개 2023년 9월 7일

Hey there,

We greatly appreciate your kind words and are thrilled to hear that you've had an excellent experience with our app over the past six months! Your support means a lot to us.

We're delighted to know that you find our survey creation process easy and that the wide selection of templates has been helpful for you.

Thank you for your positive feedback about our support team as well.

If you ever have more feedback, suggestions, or questions in the future, please don't hesitate to reach out. We're here to help and continuously improve our services to meet your needs.

Kind regards,
OptiMonk Team

2023년 8월 3일

Excellent Support from Emil as always! Quick and efficient! System is easy to use, great solution for simple setup and plug/play. Thanks AAAAA+++++

VaxAid
미국
앱 사용 기간 4개월
답글 OptiMonk개 2023년 8월 10일

Hey there,

Thank you for your fantastic feedback! We're delighted to hear that we provided excellent support and that our system's quick setup and user-friendly design met your expectations. If you ever need further assistance or have more projects in mind, don't hesitate to reach out. Your satisfaction is our top priority! AAAAA+++++ to you as well! 🌟

Kind regards,
Emil from OptiMonk

2022년 11월 2일

I had issues enabling the app and the support people were very helpful. They enabled the app for me and answered all my questions. It was a very pleasant experience working with the support team. Thank you!! Appreciate your help!!

THESPAZZLE
미국
앱 사용 기간 10개월
답글 OptiMonk개 2022년 11월 15일

Hi Nars,

I was very happy to assist you! Thank you so much for your review, it means a lot to me! :)

I wish you the best of luck with our app and please feel free to reach out via chat or email anytime you need assistance.

Anna from OptiMonk

2023년 4월 6일

Thanks to Emil, we are able to correctly get our leads! I am very pleased with the app and would say "give it a try" to anyone who is interested in growing their store.

Pure Hair Gaze
미국
앱 사용 기간 10개월
답글 OptiMonk개 2023년 4월 11일

Hey there,

We would like to express our sincerest gratitude for the glowing review you shared with us. It is feedback like yours that truly motivates us to continue providing exceptional products and services to our valued customers.

We are delighted to hear that you had a positive experience with us and that our efforts did not go unnoticed. We take great pride in our work and are thrilled to see that our hard work has paid off.

Thank you once again for taking the time to share your positive feedback with us. We are grateful for your support and look forward to serving you again in the future.

Best regards,
Emil from OptiMonk

2023년 3월 13일

As always, whenever I experience a problem, the Chat line sorts me quickly and in a friendly way. Today's little foible was dealt with in five minutes.

Forces Uniform and Kit
영국
앱 사용 기간 8개월
답글 OptiMonk개 2023년 3월 28일

Hey there,

It's Chris here, I just wanted to thank you for your review, I am very happy that the OptiMonk support team have reached your expectations :D

Do reach out to us again if you need help with anything else and the OptiMonk team will be more than happy to help

Kind Regards
Chris
OptiMonk Support

2023년 4월 25일

app its incredible, with a lot of extensions to put on ur website! amazing job done by Chris! he deserves a raise! thank you guys!!

OferteTV
루마니아
앱 사용 기간 대략 2시간
답글 OptiMonk개 2023년 5월 2일

Hiya,

It's Chris here, I just wanted to take the time to thank you for your kind review :D

It was an absolute pleasure helping you getting your campaign up, I wish you all the best and do get back to us if you have any other questions or need help with anything else.

Kind Regards
Chris

2022년 10월 15일

This app was easy to setup and the support team is very helpful. I haven't used any of the advanced features yet, but I have collected leads with my initial basic setup.

Hwalgi
미국
앱 사용 기간 9개월
답글 OptiMonk개 2022년 10월 18일

Hey Brian,

It's Anna from OptiMonk Support :)

I just wanted to thank you for submitting a review about our team, it really means a lot!

I wish you all the best with your business,

Anna