리뷰 (914)

전체 평점
4.8
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 11월 28일

Very helpful!

Karrier | The Aesthetic Department
캐나다
앱 사용 기간 대략 2시간
답글 OptiMonk개 2023년 12월 1일

Hey There!

Thank you so much for your kind review, we are very happy to hear you find our tool helpful!

Let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team

2023년 10월 24일

Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.

Klaws By K
오스트레일리아
앱 사용 기간 대략 2시간
답글 OptiMonk개 2023년 10월 30일

Hey there,

Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!

Best regards,
Ati and Rudolf from OptiMonk

2021년 12월 10일

Honestly so helpful, walked me through everything, for any popup this is the app for you. I would 100% recommend

LB HQ
영국
앱 사용 기간 대략 1시간
답글 OptiMonk개 2021년 12월 15일

Hi There,

It's Anna from the OptiMonk Team.

I'm glad you had a great live chat with my colleague, Chris!! He was also very happy with your feedback! :)

Please feel to reach out anytime in the future.

Have a great day,

Anna from OptiMonk

2022년 8월 1일

I just miplemented this app to my shopify store, and needed help, and Chris jumped online on the chat and helped me in under 5 minutes to help set up my campaign and set it up correctly and test it - thanks Chris, what amazing immediate support! Let's hope that the app helps conversions now.... I'm now off to create my next campaign! : )

Fusspot Collagen Beauty Tea
오스트레일리아
앱 사용 기간 대략 1시간
답글 OptiMonk개 2022년 8월 1일

Hey,

It's Chris here, I just wanted to thank you so much for your nice review, and it was a pleasure helping you with your campaign.

I wish you all the best and as always, if you need help with anything else or just have a general question just let us know and we will be more than happy to help :)

I wish you all the best with your campaigns and a great week ahead

Kind Regards
Chris from the OptiMonk support team

2024년 2월 23일

This app was so easy to use. It comes with tons of different templates. I needed to solve a problem and the team were responsive in less than a minute. They helped me solve my issue and were so kind to. I really recommend this app. Thanks for great customer service.

PrettyCoverd
영국
앱 사용 기간 대략 1시간
답글 OptiMonk개 2024년 3월 11일

Hi There,

We are so happy to hear you find our app easy to use😍

Thank you so much for recommending us! We thrive to keep meeting your expectations :)

Best,
Chris & The OptiMonk Team

2022년 11월 8일

love it so much love it so much love it so much love it so much love it so much love it so much love it so much love it so much

Todo Good Coffee
오스트레일리아
앱 사용 기간 대략 1시간
답글 OptiMonk개 2022년 11월 15일

Thanks, thanks, thanks, and thanks! :D

Thank you very much for your review!

Anna from OptiMonk Support

2018년 1월 25일

Nice app !
I use the facebook check for my shop. Perfect

Douche Zen
몰타
앱 사용 기간 대략 1시간
2022년 8월 17일

Actually this app doesn't work at all. As in will NOT show up on my site, even after signing up and paying for this. I would HIGHLY recommend going somewhere else.

The Pond Shop®
미국
앱 사용 기간 1일
답글 OptiMonk개 2022년 8월 18일

Hi Nicholas,

I'm Anna from OptiMonk Support.

I'm really sorry for the negative experience.

Please note that you haven't been charged as you downgraded on the same day and I think I already found out which setting caused the popup not to appear multiple times.

I sent a reply to your email and I'm ready to assist you with anything you may need. We'd be very happy if you'd give us a second chance!

I'm looking forward to your response.

Anna

2023년 8월 14일

Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!

WoolenWomenFibers
미국
앱 사용 기간 대략 1시간
답글 OptiMonk개 2023년 8월 16일

Hi there,

It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :)

Do get back in touch with us if you need help with your campaigns or just have a general question about the app!

Kind Regards
Chris

2019년 11월 15일

BRILLIANT LOVE IT. Took a bit to get used to but once I got used to it, I made the most lovely pop up really professional.

Poppy's Dolls House
영국
앱 사용 기간 41분