Omtaler (904)
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Etter vurdering
I was having issues seeing the pop up and reached out for help and received a response the same day and the matter was resolved. I was missing a value in the cart section. Love this app so far!
Hi there,
Thank you so much for taking the time to write your kind review!
We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store!
Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :)
Kind regards,
Brittany from the OptiMonk Support Team
Tremendous support by Chris and the best popup app I could have found!
Hey there,
It's Chris here, just wanted to thank you for your kind review and it was a pleasure assisting you with your campaign :)
We are here at your disposal whenever you need further assistance in the future or just have a general question about the OptiMonk app!
I wish you all the best with your OptiMonk campaigns and business adventures.
Best Regards,
Chris
OptiMonk Support
Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.
Hi there,
We really appreciate your kind words!
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
First time downloaded it. Before this app, I try out many other apps. I am happy with this and finally I can find something I like. Thanks.
Hey There! I'm so glad that you like the app and congrats on your first campaign! Please feel free to reach out to our team if we can be of any assistance. Have a great one. Anna from OptiMonk
Excellent piece of software. Easy to use and powerful at the same time. Also great customer service team...
Hey There,
We're really grateful for your kind words and delighted to be working with you! :)
As always, if you need anything we're happy to help :)
Warm Regards,
Sarah & the OptiMonk team
Amazing app and the customer service and response time is A+. I still have much to learn but very excited about what is being offered.
Hi Joshua,
Thank you very much for this nice review, I really appreciate it! :)
I would be more than happy to help you anytime you need it, just let me know.
Best regards,
Réka from the OptiMonk team
This is a great app! I can't believe the customization available and the customer service was happy to answer all my questions. Highly recommend!
Hi Ashley,
I'm so glad that you were satisfied with the support you received from me.
If you have any questions in the future, please don't hesitate to get back to me via email or you can also reach out to us via chat.
I wish you a lot of success with our app and also with your business! :)
Have a lovely week ahead,
Anna from OptiMonk
I use Optimonk and the app features are awesome and definitely increase conversion. Additionally, the support they provide (thank you Anna) is outstanding.
Hi,
I really appreciate you taking your time to provide us with your opinion, it means a lot to the OptiMonk support team! :)
As always, if you have any questions or need assistance with anything please contact us and we will be more than happy to help you.
I wish you all the best for 2022,
Kind Regards
Chris from OptiMonk
The App seems really good - we're still testing it. But I want to leave this 5-star review for Christopher from the Support Team. He went well above and beyond to make sure my experience was the best. He even jumped on a quick call with me to share his screen and go over the App so that I could learn how to use it. As I mentioned, I'm not sure if we'll use or not this App, but I can guarantee that their Team is very concerned about their customers' experiences - and that's always great. Keep up the good work guys!
Hi Matias,
Once again, I'd like to say a huge thank you for your kind review, it meant a lot to me and I am sure to the OptiMonk team as well.
It was an absolute pleasure helping you today, do get back to us if you have any other questions or need assistance with your OptiMonk campaigns and I wish you all the best :)
Have an amazing weekend ahead,
Kind Regards
Chris
Absolutely love this app. It allowed us to learn why our customers were leaving the site and then after that create a revised survey that solved that problem and get way more customers to purchase. Can't recommend enough! amazing app!
Hi There! We are so happy that you are satisfied with our app. These are the moments when we really feel like our hard work pays off. :) It was a pleasure helping you today. We are always here to assist you. Zsofi