Omtaler (904)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
2. august 2021

Great app and easy to use. Also, the staff are so helpful! Amazing! I love their customer service! really recommend OptiMonk!

EcoandMoco
Australia
10 måneder bruker appen
OptiMonk svarte 2. august 2021

Hello :)

It's really good to hear that you're satisfied with the app and with our Support Team as well. We all appreciate your kind words!!

Feel free to get back to us anytime in the future via chat or at support@optimonk.com, and we'll be happy to help. :)

I wish you a great week ahead,

Anna from OptiMonk

6. april 2023

Thanks to Emil, we are able to correctly get our leads! I am very pleased with the app and would say "give it a try" to anyone who is interested in growing their store.

Pure Hair Gaze
USA
10 måneder bruker appen
OptiMonk svarte 11. april 2023

Hey there,

We would like to express our sincerest gratitude for the glowing review you shared with us. It is feedback like yours that truly motivates us to continue providing exceptional products and services to our valued customers.

We are delighted to hear that you had a positive experience with us and that our efforts did not go unnoticed. We take great pride in our work and are thrilled to see that our hard work has paid off.

Thank you once again for taking the time to share your positive feedback with us. We are grateful for your support and look forward to serving you again in the future.

Best regards,
Emil from OptiMonk

7. februar 2023

Their app is very intuitive and easy to use, they have the best customer service and technical support, they helped me with absolutely all my doubts and made everything work correctly, their team is amazing, I really recommend them!

Corea Beauty Perú
Peru
10 måneder bruker appen
OptiMonk svarte 22. februar 2023

Hi there,

It's Chris here, I hope you are well :)

I just wanted to thank you for your kind words in your review and that it was an absolute pleasure assisting you with your campaign.

As always, if you need help with anything else regarding your OptiMonk campaigns just reach out to us and we will be more than happy to help

I wish you all the best with your campaign

Kind Regards
Chris

2. mars 2023

Heel tevreden van deze app. Heel gebruiksvriendelijk en heel goede helpdesk! Wanneer je vastloopt wordt je heel snel geholpen

Hoop Kidswear
Belgia
10 måneder bruker appen
OptiMonk svarte 8. mars 2023

Hallo daar,

Heel erg bedankt voor je vriendelijke woorden, we stellen je beoordeling zeer op prijs en we zijn zo blij dat je onze app leuk vindt! We hopen u tevreden te houden😊🙏

Met vriendelijke groeten,

Sarah & Emil van Ondersteuning

-----------------------------------------------------------

Hey There,

Thank you so much for your kind words, we highly appreciate your review and we are so glad that you like our app! We hope to keep you satisfied😊🙏

Kind Regards,

Sarah & Emil from Support

27. april 2022

I love this app! It's easy to use and works 100% with Shopify with no problems. The conversation rate is great and the support team is awesome!

Creative Crayons Workshop
USA
10 måneder bruker appen
OptiMonk svarte 27. april 2022

Hi Shannon,

Thank you so much for sharing your opinion! I'm glad that you found our app easy and smooth. <3

If you need any help in the future, feel free to message us via chat again and we'll be happy to assist you with anything.

Have a lovely day ahead,

Anna from OptiMonk

15. mars 2023

Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.

Purely Solutions - Final
Canada
10 måneder bruker appen
OptiMonk svarte 16. mars 2023

Hey there,

Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations.

We take great pride in providing excellent service to our customers, and your feedback means a lot to us.

If you require help or have any questions, just give us a shout.

Kind regards,
Emil from OptiMonk

12. oktober 2022

I used this app for create a pop up. it' the great service. if i have the questions the support give me the right assistance

novacosmetics
Italia
10 måneder bruker appen
OptiMonk svarte 18. oktober 2022

Hi Francesca,

I'm really happy that you've been satisfied with our app and the team during these past 10 months and I hope that you'll stay with us for the next few years as well!!

Please feel free to reach out anytime you have questions. :-)

Anna from OptiMonk

12. mars 2017

Complete game changer! The app is easy to use and really made a difference. It helped us get 500 sign ups ( in 11 days) from users that were otherwise going to exit our site. That helped reduce our bounce rate and fed the best giveaway we have ever ran on our site.

www.liveinfinitely.com

Live Infinitely
USA
10 måneder bruker appen
16. august 2022

Great support from their team and easy setup. I checked the stats provided, and they are pretty relevant as well.

Baltic Club
Canada
10 måneder bruker appen
OptiMonk svarte 16. august 2022

Hey Brice! It's Zsofi from OptiMonk. Many thanks for your kind words, we really appreciate them! 😊 And please feel free to reach out again in the future if you have questions or need assistance. 🙏

27. oktober 2022

It's a very good app and easy to use. Super fast and helpful customer support team. So far all my questions are answered within minutes. Highly recommended.

Vitaninja
Ungarn
10 måneder bruker appen
OptiMonk svarte 15. november 2022

Hi Panka,

Your kind words are really heart-warming, thank you so much for your amazing review!!

Anna from OptiMonk Support