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Great app. Very simple and intuitive. Chris from Support is amazing. I'd definitely recommend OptiMonk.
Hey Ed! It's Anna from OptiMonk. I'm so happy about your review, thanks for taking the time to share your opinion! Have a great weekend, and feel free to reach out in the future. Anna <3
I had issues enabling the app and the support people were very helpful. They enabled the app for me and answered all my questions. It was a very pleasant experience working with the support team. Thank you!! Appreciate your help!!
Hi Nars,
I was very happy to assist you! Thank you so much for your review, it means a lot to me! :)
I wish you the best of luck with our app and please feel free to reach out via chat or email anytime you need assistance.
Anna from OptiMonk
Great, easy to use app - allows me to encourage my customers to place that all important first order. Extremely helpful customer service as well!
Hi Joanne,
I was very happy to have a live chat with you yesterday! :)
Your webshop is so lovely and I hope we'll help you with the first order and also with the many orders after. Let me know if you need more campaign ideas or assistance with your current campaign in the future.
I wish you all the best,
Anna from OptiMonk
So far this app is great. Customer service is on point! I had a question and they got back to me quickly and corrected my issue. Thanks!
Hi Tania,
Thank you so much for your nice review and also for mentioning our Support Team. We're doing our best to provide the highest quality service to each OptiMonk user. :)
Do get back to us if you need help with anything else and we will be more than happy to assist you.
Have a great day,
Zsofi from OptiMonk
Easy set up and extremely accessible! Was really happy to be able to make my own code. Can't wait to see the addition on my site!
Hey there,
We're really happy about your positive first impressions and hope that OptiMonk will help you increase your sales in the long run,
Please feel free to reach out anytime for assistance.
Have a great day,
Anna from Optimonk Support
We used this app to increase our lead generation on sight, reduce customer churn by offering exit-intent retention campaigns and increase conversion on the site. The app is so simple to use, there are so many possibilities that we haven't even tapped into yet, and out account manager is incredibly supportive. You can design things from scratch to look exactly as you want, and the segmentation and integrations are all great. Would definitely recommend.
Hi Hannah,
Wow, thank you for your kind words, we are blown away by this feedback.
It is so exciting to see the results that you have achieved with the help of OptiMonk. Supporting you is a great honor for us.
Wishing you all the best,
OptiMonk Team
simply awesome and easy to use, specially being a newbie like me. they have responsive support team too!
Hi Greg,
Thanks for your review in the name of the entire team, it means a lot to us!! :)
I wish you a lot of success with OptiMonk,
Anna from the Support Team
“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell
And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always!
The Amazon Factory Store Team
Dear Amazon Factory Store Team,
Thank you very much for this lovely review, it was heartwarming to read!
Feel free to reach out to us if you need any help, I would be happy to assist you again :)
Have a beautiful day and wishing you the best ☀️
Kind regards,
Réka
So far so good! I would recommend OptiMonk over some of the other competitor products I've taken a look at so far for a couple reasons: 1). OptiMonk's designs and templates are FAR SUPERIOR from a design perspective, and 2). OptiMonk's campaign use case templates are the bee's knees. I'm so, so happy I decided on OptiMonk as my app of choice, and unless something goes disastrously awry from here, they have my 5 stars! :)
Hey Jeff,
Our team is delighted by your review, and we are glad that you noticed the effort that went into designing our templates.
We will be working really hard to provide top-notch service for your business.
Thank you for sharing your opinion and we wish you the best of luck with your business.
Stephan
Good app, converts traffic nicely, I am happy with how well it works. I would recommend any site install this tool to build their list.
Hi There,
We’d just like to thank you for taking the time to write this kind review! :)
We are glad to hear that you enjoy using our app and it helped you in your business and we are very grateful for customers like you and hope you stick with us for years to come!
Thanks again,
Brittany from the OptiMonk Support Team