Omtaler (914)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
28. november 2023

Very helpful!

Karrier | The Aesthetic Department
Canada
Rundt 2 timer bruker appen
OptiMonk svarte 1. desember 2023

Hey There!

Thank you so much for your kind review, we are very happy to hear you find our tool helpful!

Let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team

24. oktober 2023

Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.

Klaws By K
Australia
Rundt 2 timer bruker appen
OptiMonk svarte 30. oktober 2023

Hey there,

Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!

Best regards,
Ati and Rudolf from OptiMonk

10. desember 2021

Honestly so helpful, walked me through everything, for any popup this is the app for you. I would 100% recommend

LB HQ
Storbritannia
Rundt 1 time bruker appen
OptiMonk svarte 15. desember 2021

Hi There,

It's Anna from the OptiMonk Team.

I'm glad you had a great live chat with my colleague, Chris!! He was also very happy with your feedback! :)

Please feel to reach out anytime in the future.

Have a great day,

Anna from OptiMonk

1. august 2022

I just miplemented this app to my shopify store, and needed help, and Chris jumped online on the chat and helped me in under 5 minutes to help set up my campaign and set it up correctly and test it - thanks Chris, what amazing immediate support! Let's hope that the app helps conversions now.... I'm now off to create my next campaign! : )

Fusspot Collagen Beauty Tea
Australia
Rundt 1 time bruker appen
OptiMonk svarte 1. august 2022

Hey,

It's Chris here, I just wanted to thank you so much for your nice review, and it was a pleasure helping you with your campaign.

I wish you all the best and as always, if you need help with anything else or just have a general question just let us know and we will be more than happy to help :)

I wish you all the best with your campaigns and a great week ahead

Kind Regards
Chris from the OptiMonk support team

23. februar 2024

This app was so easy to use. It comes with tons of different templates. I needed to solve a problem and the team were responsive in less than a minute. They helped me solve my issue and were so kind to. I really recommend this app. Thanks for great customer service.

PrettyCoverd
Storbritannia
Rundt 1 time bruker appen
OptiMonk svarte 11. mars 2024

Hi There,

We are so happy to hear you find our app easy to use😍

Thank you so much for recommending us! We thrive to keep meeting your expectations :)

Best,
Chris & The OptiMonk Team

8. november 2022

love it so much love it so much love it so much love it so much love it so much love it so much love it so much love it so much

Todo Good Coffee
Australia
Rundt 1 time bruker appen
OptiMonk svarte 15. november 2022

Thanks, thanks, thanks, and thanks! :D

Thank you very much for your review!

Anna from OptiMonk Support

25. januar 2018

Nice app !
I use the facebook check for my shop. Perfect

Douche Zen
Malta
Rundt 1 time bruker appen
17. august 2022

Actually this app doesn't work at all. As in will NOT show up on my site, even after signing up and paying for this. I would HIGHLY recommend going somewhere else.

The Pond Shop®
USA
1 dag bruker appen
OptiMonk svarte 18. august 2022

Hi Nicholas,

I'm Anna from OptiMonk Support.

I'm really sorry for the negative experience.

Please note that you haven't been charged as you downgraded on the same day and I think I already found out which setting caused the popup not to appear multiple times.

I sent a reply to your email and I'm ready to assist you with anything you may need. We'd be very happy if you'd give us a second chance!

I'm looking forward to your response.

Anna

14. august 2023

Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!

WoolenWomenFibers
USA
Rundt 1 time bruker appen
OptiMonk svarte 16. august 2023

Hi there,

It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :)

Do get back in touch with us if you need help with your campaigns or just have a general question about the app!

Kind Regards
Chris

15. november 2019

BRILLIANT LOVE IT. Took a bit to get used to but once I got used to it, I made the most lovely pop up really professional.

Poppy's Dolls House
Storbritannia
41 minutter bruker appen