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Emil was great! Super quick and happy to solve my issue. Amazing customer service! Would definitely recommend Optimonk to everyone.
Hello there,
Thank you so much for your wonderful feedback! We're thrilled to hear that we provided you with exceptional service and resolved your issue promptly.
It's fantastic to know that you had such a positive experience with Optimonk.
Your recommendation means a lot to us, and we greatly appreciate your kind words.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!
Kind regards,
Emil from OptiMonk
Excellent customer service and easy-to-use interface! I am super happy with this app and would recommend it to anyone looking to add a pop-up to their store.
Hi There,
I was really happy to assist you! I wish you a lot of success with our app and thank you very much for submitting your review!
Please feel free to reach out to our team anytime.
Anna from OptiMonk
Amazing App with heaps of features and functions to get the best pop-ups for your store! You can also customise separately mobile & desktop! Super friendly and quick replies from their support staff that fix any issue you may have! Highly recommend!
Hey Luke,
I'm really happy that Sara could help you with your questions and that you like the app so far. Thank you for submitting such a nice review, we really appreciate it! <3
Have a great day and I wish you all the best with your business. :)
Anna from OptiMonk
Schnelle und einfache Bedienung. Sehr netter Kundensupport. Intuitive Bedienung im Backend. Macht Spaß
Hallo Michael,
Vielen Dank für deine Komplimente! Ich freue mich, dass die App dir gefällt und Ich wünsche dich viel Erfolg mit OptiMonk! <3
Schönes Wochenende für Dich,
Anna
Best customer service.
and so many features with the free plan.
anytime when I'm struggling to edit, they solve the problems.
thank you
Hi, it's Peter from OptiMonk Support!
Thank you so much for your honest and appreciative review, we're really happy that you feel that our customer service is the best «3
All of our plans enjoy the same 100% customer care focus. as we very much appreciate all of our users :)
Once again, thank you so much for your kind review, it means a lot to us! Please contact us again if we may help you with anything else:)
Best Regards,
Peter from OptiMonk
Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful!
We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)
Hi there,
I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team!
We are also happy to hear that you found our app easy to use and pleasant.
Thank you again, and please get back to us if you need any further assistance!
Sara from the OptiMonk Support Team
Being a rather inexperienced user - The setup was fairly easy and the support from Optimonk quickly resolved all issues/worries. Looking forward to seeing the results and playing with more popups to convert visitors.
Hi There,
I'm Anna from the OptiMonk Support Team.
Thank you for sharing your opinion, I'm very glad to hear that you were satisfied with the support you received from us! :)
I know that OptiMonk can be a bit overwhelming at the start as we have many functions, but we'll always be here to help if you need assistance.
Feel free to reach out anytime.
Anna from OptiMonk
Very good app. Our email signup rate 4x'ed after switching our signup form from klaviyo to optimonk. Plus great support. :) Highly recommended
Hi Kristian,
Wow, 4x conversion rate??! That is unbelievable, I'm really happy about your amazing results!! :)
I was very glad to chat with you yesterday, please feel free to get back to me anytime.
Anna from OptiMonk Support
Best optimalized app what I ever see. I like the hungarian language on the site. I will use often.
It's really pretty good. It has some great segmentation abilities within the app for display rules. Support is good (sometimes a little slow, but they always have been able to fix any issues!).
I've used ALL the other apps, and this one is the easiest to use and has the best UI. There's always more we (shopify owners) want as far as functionality, but it does a really good job and will be the best option for 95% of stores out there.