Classificação geral
4,9
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
28 de novembro de 2022

Just finished my first campaign.. so far so good. Easy to use, and right to the point. Just what I was looking for.

DATNEWDRIP
Estados Unidos
4 meses usando o app
OptiMonk deixou uma resposta 28 de novembro de 2022

Hi there,

Thank you so much for leaving your feedback.
We are truly happy that you gave us a chance and it is amazing to hear that you found our app easy to use.

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

23 de agosto de 2021

Great app for managing pop ups and easy to monitor.
Tom was very helpful and gave us clear explanations when we had questions.
Would recommend to have this app on your shopify store!

Bradelis
Japão
4 meses usando o app
OptiMonk deixou uma resposta 24 de agosto de 2021

Hi There,

It is always a pleasure to see when the usage of OptiMonk is considered simple to use, as we always aim to keep things simple, but at the same time modern and up to the standards of the 21st century.

I can speak in the name of the whole OptiMonk team, when I say, thank you so much for these kind words and we are always here for you when you need some help :)

Best,
Tom
OptiMonk Team

28 de março de 2022

Since implementing OptiMonk's exit-intent popup we've seen our newsletter optin conversion rate go from below 1% to over 3% in the first month. Our website bounce rate improved significantly and the average visitor time on site and pages per session have all increased. The interface is incredibly user-friendly, intuitive, and easy to navigate. The starter designs are stunning. The design tool is one of the best drag-and-drop visual design tools I've used. When compared to 5 other popup apps for Shopify that we tested, OptiMonk was the clear leader. Lastly, their support is top-notch. I've been able to have questions answered very quickly with their chat support. Excellent job!

Steadiwear Inc
Canadá
4 meses usando o app
OptiMonk deixou uma resposta 1 de abril de 2022

Thank you so much for your honest and kind words, your detailed review is very appreciated! We're happy that our app's functions are satisfying and that OptiMonk helped you get more sales:)

Please feel free to contact us at any time, we'd be glad to support you 🙂

Kind Regards,
the OptiMonk Support Team

5 de setembro de 2021

I realllyy like this app, they have so many theme with specific goals which helps you to improve your store
also, their customer serves is super!

bouvardia store
Arábia Saudita
4 meses usando o app
OptiMonk deixou uma resposta 7 de setembro de 2021

Hi There,

Thank you so much for taking the time to share your opinion! :)

We're really happy that you're satisfied with our app and the support team.

Should you have any questions in the future, feel free to reach out to us anytime and we'll do our best to assist you!

Have a great day,

Anna from OptiMonk

26 de setembro de 2022

Excellent customer service and easy-to-use interface! I am super happy with this app and would recommend it to anyone looking to add a pop-up to their store.

Wise Little Ears
Estados Unidos
4 meses usando o app
OptiMonk deixou uma resposta 27 de setembro de 2022

Hi There,

I was really happy to assist you! I wish you a lot of success with our app and thank you very much for submitting your review!

Please feel free to reach out to our team anytime.

Anna from OptiMonk

7 de outubro de 2022

Amazing App with heaps of features and functions to get the best pop-ups for your store! You can also customise separately mobile & desktop! Super friendly and quick replies from their support staff that fix any issue you may have! Highly recommend!

Cozy Cat
Austrália
4 meses usando o app
OptiMonk deixou uma resposta 18 de outubro de 2022

Hey Luke,

I'm really happy that Sara could help you with your questions and that you like the app so far. Thank you for submitting such a nice review, we really appreciate it! <3

Have a great day and I wish you all the best with your business. :)

Anna from OptiMonk

19 de agosto de 2022

Schnelle und einfache Bedienung. Sehr netter Kundensupport. Intuitive Bedienung im Backend. Macht Spaß

Kissendecken.de
Alemanha
3 meses usando o app
OptiMonk deixou uma resposta 19 de agosto de 2022

Hallo Michael,

Vielen Dank für deine Komplimente! Ich freue mich, dass die App dir gefällt und Ich wünsche dich viel Erfolg mit OptiMonk! <3

Schönes Wochenende für Dich,

Anna

18 de janeiro de 2023

Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful!
We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)

voilà
Alemanha
3 meses usando o app
OptiMonk deixou uma resposta 19 de janeiro de 2023

Hi there,

I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team!
We are also happy to hear that you found our app easy to use and pleasant.
Thank you again, and please get back to us if you need any further assistance!

Sara from the OptiMonk Support Team

13 de maio de 2022

Best customer service.
and so many features with the free plan.
anytime when I'm struggling to edit, they solve the problems.
thank you

Air Ventilation Supply
Canadá
3 meses usando o app
OptiMonk deixou uma resposta 16 de maio de 2022

Hi, it's Peter from OptiMonk Support!

Thank you so much for your honest and appreciative review, we're really happy that you feel that our customer service is the best «3

All of our plans enjoy the same 100% customer care focus. as we very much appreciate all of our users :)

Once again, thank you so much for your kind review, it means a lot to us! Please contact us again if we may help you with anything else:)

Best Regards,
Peter from OptiMonk

22 de outubro de 2021

Being a rather inexperienced user - The setup was fairly easy and the support from Optimonk quickly resolved all issues/worries. Looking forward to seeing the results and playing with more popups to convert visitors.

bollox
Reino Unido
3 meses usando o app
OptiMonk deixou uma resposta 27 de outubro de 2021

Hi There,

I'm Anna from the OptiMonk Support Team.

Thank you for sharing your opinion, I'm very glad to hear that you were satisfied with the support you received from us! :)

I know that OptiMonk can be a bit overwhelming at the start as we have many functions, but we'll always be here to help if you need assistance.

Feel free to reach out anytime.

Anna from OptiMonk