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Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful!
We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)
Hi there,
I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team!
We are also happy to hear that you found our app easy to use and pleasant.
Thank you again, and please get back to us if you need any further assistance!
Sara from the OptiMonk Support Team
Being a rather inexperienced user - The setup was fairly easy and the support from Optimonk quickly resolved all issues/worries. Looking forward to seeing the results and playing with more popups to convert visitors.
Hi There,
I'm Anna from the OptiMonk Support Team.
Thank you for sharing your opinion, I'm very glad to hear that you were satisfied with the support you received from us! :)
I know that OptiMonk can be a bit overwhelming at the start as we have many functions, but we'll always be here to help if you need assistance.
Feel free to reach out anytime.
Anna from OptiMonk
Very good app. Our email signup rate 4x'ed after switching our signup form from klaviyo to optimonk. Plus great support. :) Highly recommended
Hi Kristian,
Wow, 4x conversion rate??! That is unbelievable, I'm really happy about your amazing results!! :)
I was very glad to chat with you yesterday, please feel free to get back to me anytime.
Anna from OptiMonk Support
Best optimalized app what I ever see. I like the hungarian language on the site. I will use often.
It's really pretty good. It has some great segmentation abilities within the app for display rules. Support is good (sometimes a little slow, but they always have been able to fix any issues!).
I've used ALL the other apps, and this one is the easiest to use and has the best UI. There's always more we (shopify owners) want as far as functionality, but it does a really good job and will be the best option for 95% of stores out there.
so far seems like a great tool to use to try and boost online sales! I am looking forward to checking in on the conversion rates and trying new templates!! Thank you, this is a huge help for our non-profit gift shop!!
Amazing customer support, very helpful and friendly:) Also, the app works great. It is a pleasure working with them!
Hi there,
Thank you for taking the time to leave feedback about our app! Your kind words truly mean a lot to us!
I was happy to assist you and would gladly help again if you have any further questions.
Best Regards,
Sara from OptiMonk
Customer Support from Optimonk is great...each question I had came with a very quick and informative response to solve my issues. I even had two members of the team answering me...one of them added additional information that was helpful to get my pop-up to perform better. Thankful to the team!
Hi There,
Thank you so much for sharing your opinion, we are working hard to provide the best support for each OptiMonk user!
Please feel free to reach out via chat anytime you need assistance in the future.
We're happy to have you on board,
Anna & the Support Team
I'm new on Shopify and there's definitely been a bit of a learning curve. But this app is one of the best and most fun to use that I've found so far. I just got off of a customer support chat with Chris from their team and he fixed my issue in LITERALLY 2 minutes. These guys are awesome.
Hi There,
We are so grateful for your kind words and so happy that you find OptiMonk fun to use! We hope you'll keep enjoying OptiMonk, and we're always here to assist if you need anything!
Kind Regards,
Chris & the OptiMonk Team
Optmonk was super simple to set-up and the pre-populated templates look great. I just implemented but believe this will help with conversions.