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Very kind team supporting if any questions during startup. I think it is a very powerful tool to optimize conversion rate. Will use it and hopefully reasons to upgrade soon :)
Hey There,
Thank you so much for your kind words, we are delighted that you find our tool powerful, and I am very happy to have been able to help!
I and my team will be here to assist in the future as well! :)
We hope to have you with us for a long time and happy work together!
Kind Regards,
Sarah
OptiMonk Support
Used this app to pop up discounts, very easy to use, set up, schedule time .. excellent customer service
Hey Alessandro,
I'm really glad that you were happy with our Customer Support Team and that you find our app helpful to your business! <3
Have a great day and I wish you a lot of success with OptiMonk!
Anna from the Support Team
The app is very well laid out and very user-friendly. Our team is very happy with the app and customer service has been great to work with.
Hi David,
Once again, thank you very much for taking the time to review our app. We're very happy that you're satisfied with OptiMonk!
If you'd like to join us for a UX Research interview to help OptiMonk improve, kindly let us know via chat or via email and I'll gladly connect you with our Researchers. :)
I wish you an amazing week ahead,
Anna from OptiMonk <3
It's pretty good - simple to set up and the fact you can A/B test different designs is great.
One drawback though; it's slow to load and that does impact on site loading speeds. OptiMonk are aware of this and are working on fixing it but it is a caveat.
Loving OptiMonk so far! Would highly recommend :)
A very useful pop-up tool, with a lot of templates to meet all my needs, I hope I can add email marketing functions in the future, I am very looking forward to this.
Hi There,
Thank you for your feedback, I'm glad you like our templates. You created a beautiful campaign! :)
OptiMonk has direct integrations with many email marketing tools such as Klaviyo and Mailchimp. Feel free to let us know which one you're using and we'll be happy to help.
Thank you,
Anna from OptiMonk
Ran into some syncing problems but the customer support was really responsive, friendly, and patient. Very reliable!
Hi,
Thank you for submitting this review, you are awesome :)
Supporting you is our greatest delight, I am so happy that you appreciate our efforts!
Have a nice week and thanks once again for your kind words,
Best,
Tom
OptiMonk Team
https://www.optimonk.com/ your website not opening. Please check i am enable to check plans properly.
Hi There,
Thank you for letting us know about the problem.
There was a cookie loading issue and this is why optimonk.com wasn't available for you for a short time, but our technicians fixed it straight away.
I also sent you an email regarding this, would you be so kind to check it? :)
I look forward to your response.
Anna
Very complete application to show pop up I use it for my store In France
Very good customer support also which is very helpful for any questions you have
Hi There,
I'm glad you were satisfied with the support you received from our team and thank you so much for leaving a review. We really appreciate it! :)
I know that sometimes it's not easy to start something new, but I'm glad you took the time to explore OptiMonk and also that you turned to our support team with your questions. I think together we found a good solution for your needs.
Please feel free to reach out anytime you need assistance. :)
I wish you the best of luck with your store,
Anna from the OptiMonk Support Team
Super solid app! Just started doing email and SMS marketing and hated how unprofessional-looking the in-built pop-up templates were for the email and SMS apps. The Optimonk templates all look great right out of the gate!
Hi There,
Thank you for taking the time to share your opinion! :)
I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your eCommerce goals!
Should you have any questions in the future, feel free to contact us via chat or at support@optimonk.com and we'll be happy to help.
Have a great weekend,
OptiMonk Team