Avaliações (884)

Classificação geral
4,8
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
11 de outubro de 2023

Fantastic customer support and UX design!

Shiny Magic Rocks
Estados Unidos
7 meses usando o app
OptiMonk deixou uma resposta 16 de outubro de 2023

Hey there,

Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way!

Kind regards,
Emil from OptiMonk

11 de janeiro de 2024

Sehr geduldiger support

Luminance Lift
Alemanha
Aproximadamente 1 mês usando o app
OptiMonk deixou uma resposta 15 de janeiro de 2024

Hi There,

Thank you for your kind review, we're glad that you find our support helpful! :)
---
Hallo,

Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Sie unsere Unterstützung hilfreich finden! :)

Kind Regards,

OptiMonk Team

31 de agosto de 2023

moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!

FÜZI
Estados Unidos
Aproximadamente 14 horas usando o app
OptiMonk deixou uma resposta 7 de setembro de 2023

Hey there,

We're absolutely over the moon to hear about your positive experience with OptiMonk.

We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable.

Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well.

If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat.

Thank you for choosing Optimonk and being the awesome person that you are!

Kind regards,
OptiMonk Team

24 de outubro de 2023

Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.

Klaws By K
Austrália
Aproximadamente 2 horas usando o app
OptiMonk deixou uma resposta 30 de outubro de 2023

Hey there,

Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!

Best regards,
Ati and Rudolf from OptiMonk

19 de outubro de 2023

Wonderfully designed app suits all my needs and support is top tier!

Anima Studio
Estados Unidos
Aproximadamente 2 meses usando o app
OptiMonk deixou uma resposta 30 de outubro de 2023

Hey there,

We're over the moon to hear that! We put a lot of heart into the design, and we are all smiles knowing we've made your experience top-notch. Thanks for being a part of OptiMonk!

If you require any help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

13 de outubro de 2023

Tremendous support by Chris and the best popup app I could have found!

baumeowbg
Bulgária
3 dias usando o app
OptiMonk deixou uma resposta 18 de outubro de 2023

Hey there,

It's Chris here, just wanted to thank you for your kind review and it was a pleasure assisting you with your campaign :)

We are here at your disposal whenever you need further assistance in the future or just have a general question about the OptiMonk app!

I wish you all the best with your OptiMonk campaigns and business adventures.

Best Regards,
Chris
OptiMonk Support

1 de agosto de 2023

Very happy with the customer service and the app itself. It works perfect and no problems. excellent customer service!

Sazai
Noruega
Aproximadamente 16 horas usando o app
14 de agosto de 2023

Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!

WoolenWomenFibers
Estados Unidos
Aproximadamente 1 hora usando o app
OptiMonk deixou uma resposta 16 de agosto de 2023

Hi there,

It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :)

Do get back in touch with us if you need help with your campaigns or just have a general question about the app!

Kind Regards
Chris

6 de outubro de 2023

So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.

Wendy Coombes Photography
Austrália
Aproximadamente 7 horas usando o app
OptiMonk deixou uma resposta 16 de outubro de 2023

Hey there,

Thank you for the dazzling review!

We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the years and we are endlessly happy to hear that it feels super user-friendly.

If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Optimonk!

Kind regards,
Rudolf from OptiMonk

29 de junho de 2023

Simple et claire d'utilisation, et surtout un chat avec une vraie personne pour nous aider à la personnalisation. Merci Sara !

Not Dark Enough
França
10 meses usando o app
OptiMonk deixou uma resposta 26 de julho de 2023

Bonjour à tous,

Je vous remercie pour vos aimables paroles!

Je vous souhaite bonne chance pour vos campagnes et n'hésitez pas à me contacter à tout moment.

Sara <3