Classificação geral
4,8
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
24 de outubro de 2023

Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.

Klaws By K
Austrália
Aproximadamente 2 horas usando o app
OptiMonk deixou uma resposta 30 de outubro de 2023

Hey there,

Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!

Best regards,
Ati and Rudolf from OptiMonk

18 de novembro de 2022

Wonder fluke customer service and after asking in the chat for something is was done almost immediately ❤️

MeltedCandle
Estados Unidos
Aproximadamente 17 horas usando o app
OptiMonk deixou uma resposta 18 de novembro de 2022

Hi Kara,

You're so kind!! ❤️

Thank you so much for your kind review, we appreciate it a lot!

Anna from the Support Team

24 de novembro de 2022

amazing app, amazing service, so glad I found it after a nightmare with another pop up app! Sara especially is a great staff member of Optimonk!

Rize
Chipre
Aproximadamente 15 horas usando o app
OptiMonk deixou uma resposta 28 de novembro de 2022

Hi there,

It is amazing to hear about your kind words about our app and support.

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara :)

3 de maio de 2023

Application facile d'utilisation, des conseils à l'écoute et efficace !
Je recommande vivement pour simplifier votre boutique.

Terracotta-shop
França
Aproximadamente 15 horas usando o app
OptiMonk deixou uma resposta 4 de maio de 2023

Hi there,

Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk!

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara from the OptiMonk Support Team

----

Bonjour à tous,

Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk !

Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous.

Sara de l'équipe d'assistance OptiMonk

25 de janeiro de 2022

just loaded and trying cant really tell if it works but installing was easy, you get advices thru out.

Shop Stop Web
Finlândia
Aproximadamente 14 horas usando o app
OptiMonk deixou uma resposta 27 de janeiro de 2022

Hi there,

Thank you very much for your review, it means a lot to the OptiMonk team :)

If you have any questions or need help with anything including campaign ideas then do let us know, we will be more than happy to help you :)

Kind Regards
Chris and the OptiMonk team

27 de setembro de 2022

Very powerful app. Nice handling. Smooth. Easy to setup. Wow. The support was amazing. about 1 hour per chat and all issues solved. 5*****

The Barbecue Sauce
Alemanha
Aproximadamente 13 horas usando o app
OptiMonk deixou uma resposta 27 de setembro de 2022

Hey Martin,

Thanks a lot once again for sharing your opinion about your first impressions, we're really happy that you like the app so far! We hope that OptiMonk will be useful to you in the long run as well and we wish you all the best with your business! <3

Anna & Zsófi from OptiMonk Support

4 de outubro de 2023

Amazing customer service

warrioraddict.com
Reino Unido
Aproximadamente 2 horas usando o app
OptiMonk deixou uma resposta 16 de outubro de 2023

Hey there,

Thank you for your kind words!

We're delighted to hear that you had an amazing experience with our customer service. It's been a pleasure walking you through the OptiMonk campaign editor and helping you explore its fantastic features.

Should you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Kind regards,
Emil from OptiMonk

10 de setembro de 2021

Super simple to use. I love that it recommends so much throughout the process. I'm looking forward to seeing results!

Jesus is the Christ Prints
Estados Unidos
Aproximadamente 8 horas usando o app
OptiMonk deixou uma resposta 10 de setembro de 2021

Hi There,

Thank you for your feedback, I'm very glad you like the app! We're working hard to make it more user-friendly every day. :)

Feel free to get in touch with us via chat or at support@optimonk.com if you need any advice regarding your campaigns!

I wish you a lot of success with OptiMonk!

Have a great day,

Anna from the OptiMonk Support Team

5 de maio de 2023

Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.

blingkyng
Índia
Aproximadamente 7 horas usando o app
OptiMonk deixou uma resposta 10 de maio de 2023

Hey there,

Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.

If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!

Kind regards,
Emil from OptiMonk

1 de junho de 2022

Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!

Liquid Stands
Estados Unidos
Aproximadamente 5 horas usando o app
OptiMonk deixou uma resposta 1 de junho de 2022

Hi Kris! I'm Anna from OptiMonk :) Once again, thank you for leaving a review, I was very happy to chat with you today. I wish you all the best with OptiMonk <3 Anna