Avaliações (904)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
19 de setembro de 2022

I used this app to make a discount code for my storefront. Sara has been nothing but amazing assisting me with the details of my discount code. Great customer service and will get the job done! Thank you

Raw Elegance Boutique
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OptiMonk 22 de setembro de 2022

It is amazing to hear about your positive experience with our app and support team.

I wish you further good luck with your fantastic store and please let us know if we may help you further with anything else:)

Sara

10 de dezembro de 2020

I highly recommend optimonk not only is the app brilliant and offers alot options for popups that are engaging and actually get signups their customer service is outstanding. I have opened a few tickets in the last 12 months of using there app and the support and attention to providing a solution is the best. Thank you optimonk team!

Scout and Poppy
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OptiMonk 4 de janeiro de 2021

Hi there,

Thank you for sharing your kind words with us. It means the world to us and to our entire team! :)

We're happy you're pleased with our app and that we were able to help. If there's anything else we can do to help, please let us know :)

Best,
OptiMonk Support Team

20 de maio de 2022

Ya'll! Next level support -- super easy to integrate -- user friendly is an understatement -- nice templates that have a history of working that you can reverse engineer / design -- split testing with analytics that help you make better decisions. The real winner is the support tho -- they have that on lock! Especially, Tom

Dugout Mugs®
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OptiMonk 20 de maio de 2022

Hi there,

I just wanted to thank you for sharing this review, we truly appreciate it! :)

I'm very glad that you like our app and also that you were satisfied with our live support.

Please contact us again anytime in the future if you have questions or perhaps need advice regarding your active campaign.

I wish you all the best for your business! <3

Kind regards,
Tom from OptiMonk

21 de abril de 2022

Great and quick customer service. Peter from live chat is crushing it n problem-solving!! The app is good so far, we have only tried it for a few days.

CULTURED
Áustria
Over 1 year usando a aplicação
Questão respondida por OptiMonk 25 de abril de 2022

Thank you so much for your great feedback on our work here and especially for mentioning me, it's very kind of you, I really appreciate it :-))

Believe me, it's indeed my pleasure to assist you with your questions and help you to get on track with your OptiMonk. Please let me know if I may help you further with anything else!

I wish you an exciting and successful journey with our app «3

14 de outubro de 2020

Great app! I would also like to add that the customer support was exceptional, they helped us with any questions/issues that we had. Highly recommended!

The Oodie
Austrália
Over 1 year usando a aplicação
Questão respondida por OptiMonk 27 de outubro de 2020

Hi There,

It is always a pleasure to see, when a Customer is satisfied with our applications functions and at the same time with the Support provided in the time of needs.

I can speak in the name of the whole OptiMonk team , when I say, thank you so much for these kind words and we are always here for you when you need some help :)

Best,
Tom
OptiMonk Team

17 de junho de 2022

The support on this app was great! They helped me very quickly and efficiently. I was having some formatting issues and someone wrote a small snippet of custom code to make everything correct!

Puros Privados
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OptiMonk 23 de junho de 2022

Hello,

Thank you so much for this awesome review 🤩

Feel free to get back to us anytime, we would be more than happy to help you!

Kind regards,
The OptiMonk Support Team

8 de fevereiro de 2022

Tolle App: sie ist leicht zu bedienen und gut strukturiert. Der Support antwortet sehr schnell und zuverlässig. Ich kann die App empfehlen.

M&M Germany
Alemanha
Over 1 year usando a aplicação
Questão respondida por OptiMonk 8 de fevereiro de 2022

Hey There,

Thank you so much for the live chat today, I'm really glad to hear that OptiMonk has been beneficial to you in the past few months! :)

Please feel free to get back to us via chat if you need help in the future. Our team will be there for you.

Have a lovely week ahead,

Anna from OptiMonk

11 de julho de 2022

I am just getting up and running with this app. I needed help with a campaign and the reply was quick and the information needed was very concise and esy to follow.

gracedesignsbymarilyn
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OptiMonk 12 de julho de 2022

Hi Marilyn! I'm really happy that you were satisfied with our assistance, please feel free to reach out anytime in the future. We'll be there for you <3 Anna from OptiMonk

4 de fevereiro de 2019

Great features and pricing and super easy to use! I've tested several other apps for popups and this is by far my favorite.

Alley & Rae Apparel
Estados Unidos
Over 1 year usando a aplicação
31 de outubro de 2022

Best app for this job - great support too! I've used them on other platforms ecommerce, but this is just a breeze

The English Grocer
Reino Unido
Over 1 year usando a aplicação
Questão respondida por OptiMonk 15 de novembro de 2022

Hi Max,

Thank you for sharing your opinion, we appreciate that you spread the word! ;)

Have a great day and please feel free to reach out to our team anytime for assistance.

Anna from OptiMonk