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I was driving a load of traffic to my site but getting few sales - Optimonk exit poll was easy to install, blend to match the web theme and schedule - I now have a much clearer picture of the audience I'm attracting and can modify adverts and products to suit - and it is free to try.
Hi There,
We're so glad that OptiMonk helps you increase your sales. It's also amazing to hear that you learnt more about your visitors and how to target them! :)
Thank you very much for your feedback and for spreading the word!
Have a great weekend,
Anna from OptiMonk
The one on one customer service I received while working with Anna at OptiMonk was exemplary. Not only did she help me figure out what I wanted to do with a survey I had developed, but she also went above and beyond and volunteered other helpful advice. GREAT customer service!
UPDATE: April 27, 2023
Emil ROCKS. I was hesitant to reach out for help because it's a huge point of frustration with some vendors. Not so with OptiMonk! Their attention to detail and sincere interest in helping you succeed is appreciated and dare I say refreshing in 2023! Woot!
Hi!!
I'm Anna from OptiMonk.
I'm really glad we found the solution you were looking for, and I hope you'll receive a lot of feedback from your visitors through the new survey!
If you need any advice in the future, feel free to get back to me. :)
Thank you for your appreciation,
Anna from OptiMonk
great and fast support!!! they even offered suggestions so it was really helpful, plan to continue to use on my store
Hey there,
Thank you for sharing your feedback. We are delighted to hear that your request has been successfully resolved. We aim to provide the best quality service and your support means a lot to us!
Thank you for being part of OptiMonk. Should you require any help, just give us a shout and we'll be there for you.
Kind regards,
Emil from OptiMonk
I was helped by Chris who was an absolute STAR! honestly he was with me for over 2+ hours until my pop up was fully installed. What a patient young man! This guy needs a raise! amazing service honestly
Hey there,
It's Chris here, I just wanted to thank you so much for your very kind review, it was an absolute pleasure helping you with your campaign :)
I wish you the very best with your campaign and do get back to us if you need help with anything else
Kind Regards
Chris
Thank you very much for your kind and detailed guidance. I was able to solve the problem quickly
The counselor's name was Sara
Hey there,
We're delighted to hear about your positive experience with our colleague Sara!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate it.
We're thrilled to know that she was able to provide you with the guidance you needed to solve your problem quickly. Helping our clients is our top priority, and we're glad we could assist you effectively.
If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help. Thanks again for choosing our services, and we look forward to serving you again in the future.
Kind regards,
Your friends from OptiMonk
The app is great and Tom and Fruzsina were exceptional in providing help and even designing some great pop ups for us. Highly recommend!
Hi Diana and Boris,
Thank you so much for your kind words, it is a delight to have customers like you. It is always a pleasure to help you, so please contact us anytime when you have a question.
Have a beautiful day ahead,
Tom, Fruzsi and the OptiMonk Team
Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!
Hi Grega! I'm glad I could help you out today. Feel free to reach out again in the future if you have questions or need assistance. I wish you a lovely week ahead <3 Anna
Super happy with Optimonk. Their entire customer service team is top notch and they're super helpful and fast to reply. The platform itself is easier to use compared to other pop-up apps. It's much easier to design pop-ups with Optimonk compared to their competitors. I've tried free apps in the past but I still continue to use Optimonk just because creating popups is easier and it's easier to measure metrics. I can see the conversion rates when I'm A/B testing designs. Aside from that, once again their customer service is amazing and these are all the reasons why I would continue using this app. Thank you! 10/10
Hi Pardeep,
Wow! We’re so blown away by your review. It made our day here at OptiMonk.
Thank you for sharing your experience with us, you rock :)
Best,
OptiMonk Team
Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.
Hey there,
Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.
If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!
Kind regards,
Emil from OptiMonk
Excellent app, easily laid out in a useable modern interface and should you encounter any difficulties, the tech support is spot-on willing to help to perfect any task. Highly recommend this program.
Hi,
Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.
Thank you for sharing your experience with us, you're awesome :)
Have a nice day :)
Best,
OptiMonk Team