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The customer support is very helpful and responds quickly to my query
Very important plugin, top features and great support!
Love it and can absolutely recommend!
Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.
This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign.
I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!
Dear Alef Bet Team,
Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help.
I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance.
Kind regards,
Réka from the OptiMonk team
I was having some difficulties and the customer service was super attentive and patient with me! The support they gave me not only helped me run my campaign, but also made me understand how it works!
Hi There,
Thank you so much for leaving us such a kind review! We're thrilled to hear you like the support, it's our priority to provide first-class help😁
Have a lovely time using OptiMonk!
Best Regards,
Sarah & the OptiMonk team
Really great support, fast and does not leave you before it works
Dear Kirkensgaard Mode & Stil Team,
Thank you for your review, I'm glad I could help you :)
You can get back to us anytime if you have questions.
Have a great day!
Best,
Stephan
Customer service was solid, patient and got the job done regarding my query. Happy with that. Unlike some apps though Optimonk will not appear on your webpage when looking it at from the Shopify editor, but it will be on the live sites, only small niggle really
Hello CalmCove Team,
Thank you for this nice review, we are glad that you like the OptiMonk experience :)
We are here to help if you need any assistance in the future.
Kind regards,
Réka and the OptiMonk Team
Excellent application has everything you need.
A/B testing, analytics, and much more!
Dear Horzo Team,
We're so happy to hear you find the app excellent, it means a lot to us!
As always, let us know if you need anything, we're here to help :)
Best,
Sarah & The OptiMonk Team
Great help when setting up by customer service - thanks stephan
Hi Sam,
Thank you so much for this nice review! We're happy that you were satisfied with the support that you received.
Good luck with your business 🚀
Best Regards,
Stephan, Réka and the OptiMonk Team
Great support team. They explained everything to me with screenshots and offered a meeting for further explanation. Great App thank you
Hello Dina,
Thank you very much for your review 🙏
If you need any further assistance, me and the whole team are here to help and guide you.
Best of luck with your business and sales!
Kind regards,
Réka from the OptiMonk team