Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
7 juni 2023

Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!

BHappy Brand
Tjeckien
7 månader användning av appen
15 augusti 2023

Great app. The exit popup is have very good results. Will try a Welcome popup. Customer Service by the team is top notch 10/10.

Hannah & Henry Apparel
Australien
28 dagar användning av appen
OptiMonk svarade 7 september 2023

Hey there,

Thank you so much for your fantastic review! We're happy to hear that you're enjoying our app and that the exit popup has been yielding great results for you.

If you ever have any questions or need assistance with anything, please don't hesitate to reach out.

Best regards,
OptiMonk Team

18 maj 2023

Great support. Helped more than once with setting up their app, as well as Klaviyo. 1000 out of 10. Special thanks to Emil and Sara

Bone & Ball
Tyskland
2 månader användning av appen
OptiMonk svarade 19 maj 2023

Hi there,

It's great to have you with us! Thank you for your kind compliments.

We're working hard to make all of our users satisfied with the product and our services as well.

Wishing you all the best,

Emil and Sara from the OptiMonk Support team

27 maj 2023

Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.

Luxvetco
USA
7 månader användning av appen
OptiMonk svarade 14 juni 2023

Hi there,

Thank you for taking the time to leave feedback, and thank you for your kind words!
I am happy to hear that my assistance was helpful.

We're working hard to make all of our users satisfied with our app and our services as well.

Wishing you all the best,

Sara from OptiMonk

10 juli 2023

I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc)

That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot.

If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!

RUDE TECH Guitar Effects
USA
En dag användning av appen
OptiMonk svarade 26 juli 2023

Hey there,

Thank you for your positive feedback regarding our service.

It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features.

It is also possible to target based on the query parameter.

If you need any help in the future, don't hesitate to contact us! <3

Sara from OptiMonk

14 juni 2023

Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.

Flaman Fitness
Kanada
Ungefär en månad användning av appen
OptiMonk svarade 20 juni 2023

Hey there,

Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your feedback and are thrilled to hear that we were able to provide you with instant help in installing the campaign on your website.

We're delighted that we were able to meet your expectations and make the experience seamless for you.

If you need further help, please give us a shout and we will be there for you.

Kind regards,
Emil from OptiMonk

11 oktober 2023

Fantastic customer support and UX design!

Shiny Magic Rocks
USA
7 månader användning av appen
OptiMonk svarade 16 oktober 2023

Hey there,

Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way!

Kind regards,
Emil from OptiMonk

19 oktober 2023

Wonderfully designed app suits all my needs and support is top tier!

Anima Studio
USA
Ungefär 2 månader användning av appen
OptiMonk svarade 30 oktober 2023

Hey there,

We're over the moon to hear that! We put a lot of heart into the design, and we are all smiles knowing we've made your experience top-notch. Thanks for being a part of OptiMonk!

If you require any help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

31 juli 2023

I love this app. So much is available on the free version, and the customer service is fantastic. Highly recommend

Branches Of Me
Australien
2 månader användning av appen
OptiMonk svarade 13 oktober 2023

Hi there,

It's Chris here from the OptiMonk Support team, I just wanted to thank you for your kind review and I as well as the OptiMonk team are delighted that you are enjoying the app!

As always, if you need any assistance with your campaign or just have a general question about the app, just reach out to us via our live chat and we will be more than happy to assist you :)

Kind Regards
Chris

4 september 2023

Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.

MANTOU.
Singapore
6 dagar användning av appen
OptiMonk svarade 7 september 2023

Hey there,

Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered.

If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.

Thanks for choosing OptiMonk, and we look forward to serving you again!

Best regards,
Emil from OptiMonk