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Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.
Hey there,
Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.
If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!
Kind regards,
Emil from OptiMonk
Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.
Hey there,
Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!
Best regards,
Ati and Rudolf from OptiMonk
Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!
Hi Kris! I'm Anna from OptiMonk :) Once again, thank you for leaving a review, I was very happy to chat with you today. I wish you all the best with OptiMonk <3 Anna
I like this app because customize your pop-up emails very well, and live chat support is very helpful.
Hi, Peter here! Thank you so much for your kind review:) I'm glad that you enjoy and appreciate our service!
Please let us know if we may help you further with anything else.
I would give it 10 stars if I could. It's just one of those apps that are very properly thought of and developed. The customer support responded to my questions super fast (within minutes) which I did not expect. There are also plenty of free resources within the app to learn from. Shoutout to Tom and Optimonk team for creating such a wonderful app!
Hi There,
It's Tom from OptiMonk.
Thank you for mentioning my name in your review, I'm very happy that you were satisfied with my assistance! :)
Feel free to get back to us anytime in the future, we'll be there for you.
Have a great week ahead,
Tom from OptiMonk
So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!
Dear Maria,
Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free to get back to us via chat if you need help in the future.
Zsofi from OptiMonk
Amazing customer service
Hey there,
Thank you for your kind words!
We're delighted to hear that you had an amazing experience with our customer service. It's been a pleasure walking you through the OptiMonk campaign editor and helping you explore its fantastic features.
Should you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Kind regards,
Emil from OptiMonk
used a few of these type of apps but optimonk is by far the most feature rich and simple to use. Excellent support too.
Hi Shalini! I was happy to support you, thanks for sharing your opinion, it means a lot to our team. We always aim for the best quality assistance <3 I wish you good luck with your campaign. Anna from OptiMonk
Excellent support! The app itself works great and gets constantly updated with new templates and features.
Hey There,
Thank you for your kind words. :) We are so glad to hear that you are satisfied with our app and the support team.
If you need any assistance in the future, please don't hesitate to contact us again, we'll do our best to assist you!
Have a nice day,
Zsofi from OptiMonk
Really good app that does exactly what I needed and I love that it offers a lot of custimization. Customer service was top notch - walked me through installation and then tested it all for me - this on a free plan is amazing!
Hey there,
I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you with your query :)
I wish you all the best with your campaigns and do get back in touch if you need help with anything else!
Kind Regards
Chris from OptiMonk support!