Recensioner (884)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
18 juni 2024

Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app

Good Citizens Eyewear
Australien
Ungefär ett år användning av appen
OptiMonk svarade 24 juni 2024

Hello Nik,

It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers.

If you have questions in the future, feel free to reach out to us again 😊

Good luck with your business 🚀

Best regards,
Rudolf and the OptiMonk Team

5 juni 2024

Really great support, fast and does not leave you before it works

Kirkensgaard Mode & Stil
Danmark
5 månader användning av appen
OptiMonk svarade 10 juni 2024

Dear Kirkensgaard Mode & Stil Team,

Thank you for your review, I'm glad I could help you :)

You can get back to us anytime if you have questions.

Have a great day!

Best,
Stephan

25 mars 2024

I was having some difficulties and the customer service was super attentive and patient with me! The support they gave me not only helped me run my campaign, but also made me understand how it works!

Espaço Azulejista
Brasilien
17 dagar användning av appen
OptiMonk svarade 3 april 2024

Hi There,

Thank you so much for leaving us such a kind review! We're thrilled to hear you like the support, it's our priority to provide first-class help😁

Have a lovely time using OptiMonk!

Best Regards,

Sarah & the OptiMonk team

27 maj 2024

“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell

And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always!

The Amazon Factory Store Team

AMAZON FACTORY
USA
Ungefär 23 timmar användning av appen
OptiMonk svarade 30 maj 2024

Dear Amazon Factory Store Team,

Thank you very much for this lovely review, it was heartwarming to read!

Feel free to reach out to us if you need any help, I would be happy to assist you again :)

Have a beautiful day and wishing you the best ☀️

Kind regards,
Réka

2 maj 2024

Very helpful support!! Thank you for everything

Uhauu!
Portugal
4 månader användning av appen
OptiMonk svarade 6 maj 2024

Hello,

Thank you for your kind words 🙏

Feel free to get back to us anytime.

Warm regards,
The OptiMonk Team

14 mars 2024

Excellent application has everything you need.
A/B testing, analytics, and much more!

HORZO
Litauen
7 månader användning av appen
OptiMonk svarade 9 april 2024

Dear Horzo Team,

We're so happy to hear you find the app excellent, it means a lot to us!

As always, let us know if you need anything, we're here to help :)

Best,

Sarah & The OptiMonk Team

10 april 2024

Gosto demais deste app e nem aprendi a usar todas as funcionalidades.
Atendimento rápido e eficiente também.
Must have para quem tem loja online.

Pickleball Net Brasil
Brasilien
4 månader användning av appen
OptiMonk svarade 12 april 2024

Dear Pickleball Net Brasil Team,

Thank you for this lovely review, we are very glad that you like our app and its functionality.

We are hoping you'll have a great time discovering all the features and they'll prove to be useful for your business.

If you need any assistance, we are always here to help 😊

Best regards,

Réka and the OptiMonk Team

Redigerat 8 april 2024

Great support team. They explained everything to me with screenshots and offered a meeting for further explanation. Great App thank you

Macrofashion1
Förenade Arabemiraten
24 dagar användning av appen
OptiMonk svarade 3 april 2024

Hello Dina,

Thank you very much for your review 🙏

If you need any further assistance, me and the whole team are here to help and guide you.

Best of luck with your business and sales!

Kind regards,
Réka from the OptiMonk team

10 april 2024

Great help when setting up by customer service - thanks stephan

acero interiors
Storbritannien
2 dagar användning av appen
OptiMonk svarade 12 april 2024

Hi Sam,

Thank you so much for this nice review! We're happy that you were satisfied with the support that you received.

Good luck with your business 🚀

Best Regards,
Stephan, Réka and the OptiMonk Team

3 april 2024

Its really great, I would definitely recommend OptiMonk, thankyou so much for your services.

Eraya
Indien
2 dagar användning av appen
OptiMonk svarade 9 april 2024

Dear Eraya,

Thank you for your kind review, we're glad you'd recommend us!

Let us know if you need anything :)

Kind regards,

Sarah & The OptiMonk team