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Had questions about how my campaigns function and received a thorough response with details on how to optimize them for higher functionality and visibility. Very helpful. Also see that I am getting the expected conversions on them as they have been active. Good product thus far.
Works seamlessly for us, on Shopify and our Wordpress site.
Fantastic customer support, requested assistance with a syncing issue at 4 am EST. Received a reply almost instantly and they promptly resolved the problem. Palatialpetals.com
Hi There,
I'm Anna from the OptiMonk Support Team.
I can see that you had a nice conversation with my colleague, Tom today and we're very happy for your review! It means a lot to our whole team! <3
Please feel free to reach out to us anytime in the future and we'll be there for you. :)
Anna from OptiMonk
gute App, sehr guter Support. Klare Empfehlung von meiner Seite.
Es ist sehr einfach Pop Ups zu erstellen.
Hallo Florian,
vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind.
Wir wünschen Ihnen viel Erfolg mit OptiMonk! :-)
Anna
Love the app and what we are able to do with it. Also the customer support is amazing. Would give more than 5 stars for that.
Hi Hannah,
Once again, thank you so much for your kind review! It means a lot to our Support Team <3
Should you need help in the future, feel free to reach out to us via chat and we'll do our best to assist you.
Have a great week ahead,
Anna from OptiMonk
Great app, very useful. It is easy to use, it has a lot of opportunity and basically everything you need for a sale campaign. The customer service is amazing. Always ready to help.
Hi there,
Thank you very much for your amazing review, myself as well as the OptiMonk team are delighted that you are enjoying the app and that the customer service is good as well :)
As always, if you need help with anything else just let us know and we will be more than happy to help
I wish you a wonderful week ahead
Kind Regards
Chris
A very useful and easy-to-use app.
Super helpful and knowledgeable customer support team.
Highly recommended! Hamvay-Láng
Goose down bedding
www.hamvay-lang.com
Dear Miklós,
Thank you so much for your kind review, I'm really happy that you were satisfied with my support. It's always a pleasure to speak to Hungarian clients ;)
I wish you a lot of success with our app, and please feel free to get back to us via chat if you need help in the future.
Anna from OptiMonk
Great exit intent popup app. Easy to use with Shopify and you can easily customize it. Recommend it +++++
Hi Peter,
Thank you so much for your positive review, we highly appreciate your kind words :)
Have a nice day ahead!
Best,
Fruzsi
This is a great app, which allows a lot more than the standard, boring Shopify popups to help drive conversion.
The best thing we have found about OptiMonk is the service. Extremely responsive and friendly, and in our particular case they have worked with us to develop new functionality they can then pass onto other customers to improve their product. They have also set up campaigns where we can A/B test different options - including copy suggestions, and images. Frankly, they have been more of a partner than a software vendor.
These guys know how to build and support a product the right way. Highly recommend.
Hi Jeff,
Thank you so much for sharing with us this amazing review!
We are super happy to see that you are satisfied with our app and the Support Team as well!
As you wrote as well, we aim to create the best application out there and this usually means that we develop new functionalities based on our customers' needs, so we are always open to new ideas.
Don't forget that should you need assistance with any new ideas or just in general with the application, the OptiMonk Support Team is there for you by email, chat, or phone.
Wish you much success with your business,
Tom from the OptiMonk Team
Easy to use, it is very intuitive no matter level of expertise, has a vast variety of templates that can easily adapt to store and campaign needs, Chris from the support team 10/10 (communication, problem solving, efficiency) I highly recommend it.
Hi there,
Thank you so much for your feedback.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
