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This is a great app, which allows a lot more than the standard, boring Shopify popups to help drive conversion.
The best thing we have found about OptiMonk is the service. Extremely responsive and friendly, and in our particular case they have worked with us to develop new functionality they can then pass onto other customers to improve their product. They have also set up campaigns where we can A/B test different options - including copy suggestions, and images. Frankly, they have been more of a partner than a software vendor.
These guys know how to build and support a product the right way. Highly recommend.
Hi Jeff,
Thank you so much for sharing with us this amazing review!
We are super happy to see that you are satisfied with our app and the Support Team as well!
As you wrote as well, we aim to create the best application out there and this usually means that we develop new functionalities based on our customers' needs, so we are always open to new ideas.
Don't forget that should you need assistance with any new ideas or just in general with the application, the OptiMonk Support Team is there for you by email, chat, or phone.
Wish you much success with your business,
Tom from the OptiMonk Team
Easy to use, it is very intuitive no matter level of expertise, has a vast variety of templates that can easily adapt to store and campaign needs, Chris from the support team 10/10 (communication, problem solving, efficiency) I highly recommend it.
Hi there,
Thank you so much for your feedback.
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
Support réactif et compétent. Chris m'a aidé à régler quelques problèmes d'associations avec mon domaine et a parfaitement su m'aiguiller pour tirer un maximum de profit pour ma campagne :)
Salut,
Je tiens à vous remercier pour votre aimable avis, ce fut un plaisir de vous aider avec votre compte :)
Contactez-nous si vous avez besoin d'aide pour quoi que ce soit d'autre et je vous souhaite le meilleur pour vos campagnes OptiMonk
Bien à vous
Chris
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Hi,
I would like to thank you for your kind review, it was a pleasure assisting you with your account :)
Do get in touch with us if you need help with anything else and I wish you all the best with your OptiMonk campaigns
Kind Regards
Chris
One of the best Popup app ever. Great functionality, great integrations with other apps. The support team is super great as well. Amazing.
Hi Domas,
Thank you so much for your kind words.
It is our greatest pleasure to work with customers like you :)
In case you have any questions, please don't hesitate to reach out to us!
Have a nice day and take care!
Best,
Fruzsi
OptiMonk Team
I used this app for getting mainly pop-ups and sales banners, it works very well. What is really remarkable is chat support. They solved my issue every time with very short-time requests. I recommend this App. What could be improved is the design editor. By that, I mean the content block should be easier to customize and drag on the position. This doesn't mean that current is bad, at all. It is a small improvement tip.
Hi There,
Wow, what an amazing review!! Thank you so much in the name of the team! We work hard every day to provide the best customer support and we're so happy that you're satisfied with us! :)
Thank you very much for the tip as well, I'll make sure to pass this through to our Product Team. Also, if you'd like to join us for a UX interview to help us with more detailed feedback, kindly reach out via chat and I'll connect you with our UX Researchers.
Thank you so much once again,
Anna from OptiMonk
Emil has always been super helpful and understands one's thinking very quickly and effectively. Would highly recommend this app for CRO
Hey there,
Thank you for your glowing feedback! We're thrilled to hear that we have consistently provided you with assistance and have a keen understanding of your needs. Delivering efficient and effective support is one of our top priorities, and it's fantastic to know that we've met your expectations.
If you ever need further assistance or have more feedback to share, don't hesitate to reach out. We truly value your business and are committed to helping you achieve success. Thank you again for choosing our app!
Kind regards,
Emil from OptiMonk
I've been using this app for popups etc for quite a while now. I find designing the pop ups easy using their templates, would recommend.
Hi Gary,
Thank you for your kind words, I'm glad that you're happy with the app so far! :)
I wish you all the best with your business,
Anna from OptiMonk
Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!
Hi Grega! I'm glad I could help you out today. Feel free to reach out again in the future if you have questions or need assistance. I wish you a lovely week ahead <3 Anna
Great product & support!
Hey Salty Bay Team,
Thank you so much for your kind words, we truly appreciate it🙏
Warm Regards,
OptiMonk Team
I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!
Hi there,
Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!
Kind regards,
Ati from OptiMonk
