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Terrible, text kept disappearing when trying to create a pop-up design, infuriating.
Dear Lion & The Pear Team,
We’re truly sorry you had to face difficulties while editing text elements.
We want to assure you that our technical team has promptly addressed this issue, and it was indeed a temporary bug that affected some users but it was fixed within the hour.
I would like to apologize for all the frustration this caused you, I can imagine this wasn’t what you expected from us.
We would like to make your OptiMonk experience better, please check your inbox, our team will reach out to you via email shortly.
Thank you for your honest feedback.
Kind regards,
Sarah from the OptiMonk Team
Product works well and easy to set up. Support is 10/10 and very helpful when you have a question to ask
Hey there,
Thank you for your very kind review, it was an absolute pleasure assisting you today! We're working hard to make all of our users satisfied with our app and our support as well.
Feel free to reach out to us if you need any assistance in the future.
Best,
Sara from OptiMonk Support
So far so good. easy walk though and fast to get started. looking forward to adding this to my website.
Hi There,
Thank you for sharing your first impressions, I'm very glad to hear that you like the app so far! :)
If any questions come up later on or you need advice about which campaigns would be ideal for your site, please don't hesitate to get in touch with our Support Team via chat or at support@optimonk.com
I wish you the best of luck with your campaigns,
Anna from OptiMonk
AWESOME APP. EAST TO USE AND IT WORKS! HIGHLY RECOMMEND TO ALL SHOPIFY USERS FOR BETTER CONVERGENCE AND LESS ABANDONED CARTS!!!
Hi There,
Thank you for your positive review, I'm very glad to hear that you had a great first impression and congratulations on your first campaign! :)
Please feel free to reach out to our Support Team at support@optimonk.com if you need any assistance in the future.
Have a great week ahead,
Anna from OptiMonk
I installed the exit intent pop ups, 10 minutes ago and I already lunch my first campaign. Super user friendly and with tone of recomendations.
Hi There,
I'm glad you had a very nice first impression! :)
I hope you'll find our app useful in the long run as well and you'll be able to discover our many features.
If you have any questions regarding campaign settings or need any advice, don't hesitate to contact us via chat or at support@optimonk.com.
We'll be here to help you! :)
Best,
The OptiMonk Support Team
it lots of flexibility and gives many many template options to chose from I like it a lot ill be looking more into it
Hi there,
Thank you so much for your kind words, I'm really happy to hear about your positive experience with our app, and hope you’ll stay with us in the long run!
Sara from OptiMonk Support
App is straight forward and easy to implement. Looking forward to see if it helps with retention on my site.
Hi Corby,
Thanks a lot for your feedback and I hope that you'll see great results just in a couple of weeks! If you need any advice or help from our Support Team, please feel free to reach out via chat or via email at support@optimonk.com
Good luck <3
Anna
Its easy to use without any developer knowledge is needed. Lets make a try! Highly recommend to use this.
Its really great, I would definitely recommend OptiMonk, thankyou so much for your services.
Dear Eraya,
Thank you for your kind review, we're glad you'd recommend us!
Let us know if you need anything :)
Kind regards,
Sarah & The OptiMonk team
Easy to use and exactly what I was looking for! I was able to walk through he steps by myself and understand what I was doing with ease
Hi There,
I'm really happy that you like the app! Good luck with your campaigns and please feel free to contact us via chat if you need assistance in the future.
Anna from OptiMonk
