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It was challenging to set up at first but overall it was a great experience using Optimonk and the customer service, particularly Anna was very helpful!
Hi Liling! Once again thanks a lot for your amazing review!!
I know that OptiMonk can be a bit overwhelming at the start, especially since you needed a special function, but I'm glad we could solve that with a custom code.
If you need assistance in the future, we'll be there for you <3
Anna from OptiMonk
Love the app, it's improved so much over the years. I believe they're the best at website popups, they make it easy, simple and have great designs/functionality.
Hi there,
Thanks for taking the time to share your opinion, It is amazing to hear that you found our app easy to use and simple while it is beneficial for you.
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
So far I think the pop-up works well on my website. The pop-up really works in helping me to received more customer data. Currently, I will received 1 new customer data in a day. So my email list has been started to build more and more now :)
Hi,
Thank you so much for sharing your experience with us! We are delighted to hear that your email list is growing bigger each day :)
Please feel free to contact us if we can be of any assistance.
Best wishes,
Hajni and the OptiMonk Support Team
Optimonk has been great for my business. I have already gained 20,000 people to my email list through a pop up which in the end will produce huge results for my business. Thank you Optimonk
Top app very powerful and has great data and integrations . The support is very fast to answer and professional
Hi Stephane! I'm glad that you were satisfied with my assistance, and I wish you a lot of success with our app in the long run as well!! Please feel free to get back to me on chat if you need assistance later on. Anna from OptiMonk
Best App, only app that has abandon cart messaging for messenger, really helped bring our sales up.
The integration is good and numerous list of campaigns are recommended with the conversion rate indicated so you can pick the right one.. it is flexible and fairly easily customisable.
Customer Support is great and super helpful.
Hello,
I'm happy to hear that you like our campaign templates and find them easy to customize.
Thank you so much for mentioning our Customer Support Team, we're working hard to provide the highest quality service for each OptiMonk user. :)
Feel free to reach out to us if you need any assistance.
I wish you every success,
Anna from OptiMonk
Super fast support! I had a question about how to implement a pop up a certain way. Emil responded within seconds and provided me with a resolution.
Hey there,
Thank you so much for your positive review! It means a lot to us to hear that you had a great experience. We strive to provide the best possible service and products, and we're thrilled to hear that we succeeded in doing so for you.
Please don't hesitate to reach out if there's anything else we can do for you.
Kind regards,
Emil from OptiMonk
Easy to use and customizable with an array of options! If you're no techie it doesn't matter. Totally recommend!
Hi There,
Wow, we're so happy about your success, thank you for sharing your experience!
I hope OptiMonk will help you reach your eCommerce goals in the long run! Please feel free to reach out to us at support@optimonk.com or via chat if you need campaign advice in the future.
We would be very happy to help!! :)
Have a great week ahead,
Anna from OptiMonk
The customer service is really great. I already recommended to a couple friends who own ecomm shops.
Hi Michelle,
I hope you are well, it's really good to hear from you again! :)
Thank you for sharing your experience, and also for the referrals! We really appreciate that you're spreading the word!
Would you be interested in joining our Ambassador program? Feel free to let me know via email if so, and I'll be happy to provide you with more details.
Thanks a lot for taking the time to leave a review, you made me very happy!! :)
Have a great week,
Anna