整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2021年11月10日

Fantastic popups and amazing customer support. These popups can be tailored to everything you need in your store and have for sure increased our conversion!

Plakatbar.no
挪威
大约1年 人在使用应用
OptiMonk已回复 2021年11月10日

Hi There,

We're very happy about your feedback! Thank you so much for mentioning our Support Team in your review!! <3

Please feel free to reach out to us anytime you need assistance in the future.

Have a great day,

Anna from OptiMonk

2021年7月15日

Customer Support is amazing and super helpful! (thanks Anna for prompt help) Look forward to using this tool for further campaign.

citiesocial
台湾
大约1年 人在使用应用
OptiMonk已回复 2021年7月16日

Hi Jessica,

Thank you for your kind words and especially for mentioning my name :)

I'm glad that the technical issues are now solved and I hope you can discover all benefits of OptiMonk in the near future.

I wish you good luck with your campaign and please reach out to the Support Team anytime for assistance.

Best,

Anna from OptiMonk

2022年10月13日

Really easy to use. Templates are nice and creative and you can easily choose from! I just started using it so I am waiting for CNV

hikaya.ae
阿拉伯联合酋长国
大约1年 人在使用应用
OptiMonk已回复 2022年10月18日

Hey There,

Thanks for your amazing feedback, I'm glad you find our app user-friendly ;)

Let us know via chat or email if you need any assistance in the future.

Anna from OptiMonk

2023年2月3日

Nice help and good support! Had a problem and got to the live chat, and after 1 min got a reply and support!

Calisthenics Shoppen
丹麦
大约1年 人在使用应用
OptiMonk已回复 2023年2月3日

Hi there,

Thank you for your very kind review, it was truly a pleasure to assist you. It's great to have you with us, and we hope you’ll stay with us in the long run!
I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

2022年9月8日

I have been using this app for a short while and I am really loving it. Easy to navigate, many options and templates to choose from and they have a very good = effective, friendly and fast (not 24/7 though) customer service. I had a very good experience with Sara. If you hesitate to choose this app, then don't.

Organiqa Deutschland
德国
大约1年 人在使用应用
OptiMonk已回复 2022年9月8日

Hello, 👋

Thank you so much for this awesome review!

It was a pleasure to assist you and I am so happy to hear about your positive experience with us.

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

2022年6月28日

It was a bit difficult to set up at first but overall it was a great experience using Optimonk and the customer service was wonderful!

kautmeshoppin
美国
大约1年 人在使用应用
OptiMonk已回复 2022年6月29日

Hi Ollana,

Thank you for your positive feedback! I am glad that you are having a great experience with OptiMonk so far! :)

We wish you all the best!

Regards,
Anna

2022年8月9日

Anna was great, very helpful fixing my mistakes and getting our company more return customers! Very timely and personalized help!

Whiskey Child & Company
美国
大约1年 人在使用应用
OptiMonk已回复 2022年8月10日

Hi Blake,

Your kind words are really heart-warming! <3

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Have a great day ahead,

Anna

2021年12月3日

This app is straight forward and it gives you many tips to help get more customers to your site . It gives you great tips yo help you get more customers to your site as well

Neola's Butters
英国
大约1年 人在使用应用
OptiMonk已回复 2021年12月6日

Hi,

We're so glad that you find our app user-friendly, we're working on improving the platform every day. <3

Please feel free to share with us any ideas that could make OptiMonk even better by sending us an email at support@optimonk.com

We wish you a lot of success with our app!

Have a great day,

Anna from OptiMonk

2022年2月10日

So happy with OptiMonk. Compared to other pop-up apps, it's easy to use, seamlessly integrates with Shopify's customer base or another like Active Campaign. I had an issue with one of the functions and the team was quick to respond and resolve the issue. I definitely recommend it for anyone looking to boost sales and email marketing lists on Shopify.

The Tare Shop
加拿大
大约1年 人在使用应用
OptiMonk已回复 2022年2月15日

Hey Julia,

Anna from OptiMonk Support is here :)

I just wanted to personally thank you for submitting your detailed review. I'm very happy to hear that you like our app that much and I hope you'll have a lot of success with OptiMonk in the long run as well.

I wish you an amazing week ahead and all the best for your business as well :)

Anna from OptiMonk

2021年10月6日

I was having issues seeing the pop up and reached out for help and received a response the same day and the matter was resolved. I was missing a value in the cart section. Love this app so far!

DNStyleCollection
美国
12个月 人在使用应用
OptiMonk已回复 2021年10月6日

Hi there,

Thank you so much for taking the time to write your kind review!

We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store!

Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :)

Kind regards,
Brittany from the OptiMonk Support Team