评论 (904)

整体评分
4.8
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2022年1月25日

Fantastic customer support, very responsive and friendly staff, this app is great to help you improve your conversion rate.

OMGirl Beauty
香港特别行政区
1年多 人在使用应用
OptiMonk已回复 2022年1月25日

Hi Morning,

Thank you very much for this nice review, I really appreciate it! :)

I would be more than happy to help you anytime you need it, just let me know.

Best regards,
Tom from the OptiMonk team

2023年4月28日

Works pretty fine :). So iam pretty happy about it. You can proritize the popups which is pretty usefull.

HuggyMoon
波兰
1年多 人在使用应用
OptiMonk已回复 2023年5月3日

Hi there,

Thank you very much for your kind feedback. I am glad that you like our services. If you need any help, please don't hesitate to contact us. 🙂

Kind Regards,

Ati from OptiMonk

2022年5月17日

what amazing service and help, Anna was so helpful and guided me through everything and offering her recommendations throughout. I felt that i got a real personal service. Thanks

Bomonde mineral makeup
英国
1年多 人在使用应用
OptiMonk已回复 2022年5月18日

Thank you so-so much! I was also happy to have a chat with you ;) OptiMonk can be complex at the start, but it's all about practice, and of course, we'll be there for you if you need any help. I wish you the best of luck with the app! Anna

2021年4月22日

We really enjoy using Optimonk for our pop ups! We just recently started creating up sell pop ups. They have really good triggers just wish there was one for "customers who haven't made a purchase before"

East Meets West USA
美国
1年多 人在使用应用
OptiMonk已回复 2021年4月27日

Hi There,

Thank you so much for your positive feedback, we are glad to hear that you enjoy using our application! :)

While it is true that not every type of situation can by used currently as a triggering condition,but there are certain setup combinations you can use which can ultimately end with the same goal. For example, you can create direct messages to a group of customers on your website, who have not made a purchase before, if you use the Exclude page visitors option (https://prnt.sc/125gjzi), to mark the thank you page or post-purchase page URL in the settings. If you check the setting, you can even set up for how long you would like to exclude for those customers the option to be able to see the popup.

Should you have any questions about our settings, please do not hesitate to visit our support portal https://support.optimonk.com/hc/en-us?_ga=2.17499322.264773628.1619421646-1081280936.1600166558 or write a direct email for us under support@optimonk.com

Wish you the best,
Tom and the OptiMonk Support Team

2022年8月3日

I've tried many free pop-up apps and this one is by far the best!! The support team is very helpful and kind. They have lots of fun themes, and it's soo easy to customize. Highly recommend this great app!

Tori's Divine Art
美国
1年多 人在使用应用
OptiMonk已回复 2022年8月4日

Hey Tori! I'm Anna from OptiMonk Support. I'm so glad that you received my email and it was helpful. I wish you the best of luck and many leads with your OptiMonk popup. Feel free to reach out to us anytime <3 Anna

2021年7月12日

Great app, the support team is awesome. Very helpful and they write in detail to help me understand. Would recommend

Niko The Gecko
美国
1年多 人在使用应用
OptiMonk已回复 2021年7月13日

Hi There,

Thank you so much for your feedback!

We are a small group of dedicated people who try to help each OptiMonk user to find the best solutions for themselves, and I'm very happy about your good experience with us. :)

If there's anything we can assist you with in the future, don't hesitate to contact us at support@optimonk.com!

Have a great week ahead,

Anna from OptiMonk

2020年6月5日

Very nice app and the customer service was on point! They are willing to give up their benefit to serve their client the best which is remarkable! Highly recommend everyone to go ahead and give them a go!

Polynesian Print
美国
1年多 人在使用应用
OptiMonk已回复 2020年6月8日

Dear Meredith,

Thank you very much for your kind words, you literally made my day! :) Our customers' satisfaction is always a priority to us, please, don't hesitate to contact us in case, there is anything we could do for you.

I wish you and your team a fantastic week!

Best,
Viktoria

2022年7月22日

I so love this app, it is easy to use and the support is amazing. Chris went above and beyond in helping me with my questions and setup. I am really pleased.

Flame2scent Candles
美国
1年多 人在使用应用
OptiMonk已回复 2022年7月22日

Hey, it's Chris here from the OptiMonk support team :)

Thank you so much for your generous review, and it was an absolute pleasure assisting you today, do get back to us if you have any other questions or need assistance with anything else :)

Kind Regards
Chris

ps I love your website and all the best with your campaigns

2022年10月25日

i used this app, and support team is very helpful , will definably recommend.
great app, Always get reply from support

Tyche
澳大利亚
1年多 人在使用应用
OptiMonk已回复 2022年10月26日

Hi Elizabeth,

Thank you very much for your kind words! I'm glad our team can always help you out :)

Have a great day,

Anna

2017年7月9日

Fantastic app! The team helps you succeed and very easy to use to start getting leads.

All Things Bitcoin
美国
1年多 人在使用应用