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The App seems really good - we're still testing it. But I want to leave this 5-star review for Christopher from the Support Team. He went well above and beyond to make sure my experience was the best. He even jumped on a quick call with me to share his screen and go over the App so that I could learn how to use it. As I mentioned, I'm not sure if we'll use or not this App, but I can guarantee that their Team is very concerned about their customers' experiences - and that's always great. Keep up the good work guys!
Hi Matias,
Once again, I'd like to say a huge thank you for your kind review, it meant a lot to me and I am sure to the OptiMonk team as well.
It was an absolute pleasure helping you today, do get back to us if you have any other questions or need assistance with your OptiMonk campaigns and I wish you all the best :)
Have an amazing weekend ahead,
Kind Regards
Chris
Absolutely love this app. It allowed us to learn why our customers were leaving the site and then after that create a revised survey that solved that problem and get way more customers to purchase. Can't recommend enough! amazing app!
Hi There! We are so happy that you are satisfied with our app. These are the moments when we really feel like our hard work pays off. :) It was a pleasure helping you today. We are always here to assist you. Zsofi
Great features and is worth it to use! They also provide very accommodating assistance. Would definitely recommend them. Thank you!
Hi there,
Thank you so much for taking the time to write your kind review!
We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store!
Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :)
Kind regards,
Tom from the OptiMonk Support Team
Seems like an excellent app for us! The pricing part of it can be worked out to support starters and individuals
Hi,
Thank you for taking the time to share your experience about OptiMonk. I am so happy that you have found the app that you have been searching for.
Have a great day,
Best,
OptiMonk Team
Start testing the app and it seems amazing! The customer service is 5 stars and just waiting to see plenty of conversions :)
Hi There,
You made me so happy with your kind words! I was very glad to assist you today :)
Please feel free to reach out to our team anytime for help in the future, and I wish you many conversions and the best of luck with your business!!
Anna
Optimonk has improved our engagement and conversions ten fold since we started using it. Customer support second to none. Keep up the great work!
Hi There,
Once again, thanks a lot for sharing your opinion on Shopify, I'm so glad to hear that you were satisfied with my support! :-)
Feel free to reach out anytime in the future for assistance, and I wish you the best of luck with your campaigns!
Have a great day,
Anna from OptiMonk
Easy to use, great templates with a wide range of different options for different occasions and fantastic support staff if you need any help!
Hi Ben,
Thanks for your review, we appreciate it a lot!! :)
I'm glad you like our templates and that you find our app user-friendly as well! Feel free to get back to us via chat or at support@optimonk.com if you need any assistance.
I wish you the best of luck with your business!
Have a great weekend,
Anna from OptiMonk
one of the Best app can use in shopify store this time drag & drop element easy to understand.. awesome customer service support highly recommended this app..
Hi there,
We are delighted that you enjoy using our Editor and that you are happy with the work of our Support Team. We hope you’ll stay with us in the long run!
If you need assistance in the future, don't worry, we'll be there for you.
Sara from the OptiMonk Support Team
Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.
Hey there,
Thank you for sharing your positive experience with Optimonk! It's great to hear that the platform has been able to work its magic in converting visitors for you.
The effectiveness of a lead generation and conversion optimization app is crucial for businesses, and it's wonderful to know that Optimonk has delivered impressive results for you.
If you have any more questions or require further assistance, feel free to ask.
Kind regards,
Emil from OptiMonk
I needed help with the code and Chris walked me through it and made sure that it was showing up on my site. I greatly appreciate how kind he was in assisting me and I love this app.
Hi Diana,
I'm really happy to hear that you were satisfied with the assistance from Chris. If you need any help in the future, please feel free to reach out to us via chat. :)
I wish you a lot of success with OptiMonk!
Anna from the Support Team